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August 2023 by Gary Dunmire
Absolutely great customer service and very knowledgeable
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July 2023 by Heather Mckay
Amazing people vary helpful in getting what we need if they do not have it in stocked. Great localy owned store.
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July 2023 by Krystal Catron
They never have any fish, supposedly they are gonna put there order in next week.Same story every time I'm there
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May 2023 by Erin Henry
Very nice people. They all seem very educated about the different animals and are great at helping. This was my favorite pet shop and pet supply store to shop at during the two years I lived in emporia. The prices are great, and they even do price matching. I love the variety of animals and that they are well cared for. There is a great variety of things to buy. The cat is very cute that lives there.
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May 2023 by Donald Foster
Was better before sale. Low on inventory, but helpful staff
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February 2023 by Christina B
Very informative on the pets available. Saw axolotl which are rare and needs an expert to own.My granddaughter is working hard in school to earn a pet from there.
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February 2023 by V Grissom
was pleased with my experience selection was slim BUT you can put your name in a list to request somehing you want an they dont have they csan order it there is a display only tank that had fish in there that i wanted would no serll caise it was a display tank
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December 2022 by Lindsey Powers
Such a nice pet store. Staff is always super friendly and helpful and the animals/supplies are always well kept and clean
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August 2022 by Leona Beers
Called them looking for a special canned dog food. They did not have it but was willing to special order for me. I declined because I was out & didn't want to switch brands for a day or two.
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August 2022 by Judy Burgess
I bought my 2 Bettas here and the staff was awesome at answering all my questions. Thanks guys
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August 2022 by Robert Bucy
Whenever we are in Emporia we stop and get something for one of our many pets. They have a little of everything. We support small businesses .
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March 2022 by Courtney Stutesman
Very knowledgeable staff. They are patient with all my questions on setting up my aquarium.
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March 2022 by Lucas A.
The service was okay at first when we walked in but then they made us buy 80 in stuff that the said "the pet will need or it will die" start googling it take the stuff in to return it and they only gave us store credit. Plus the place was very grimey and smelly
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February 2022 by S Hoover
Best pet store in town, but it is the only one.... so. Would not honor Hill's pet 100% satisfaction guarantee on pet food. Have purchased over 200+ dollars of food there in the past. Now buying from the Veterinarian. Owner answered saying staff didn't understand the guarantee, but it was the owner that told us that he would sell us another bag. At full cost. Not exchange or refund. Hill's corporate office was very helpful and took care of us.
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January 2022 by Micayla Arnold
One of my favorite places to go! I got my crabs and turtle here, which are all in very good condition! All the animals at the petstore are healthy and well cared for. The staff are very friendly and helpful which is a plus! I defiantly recommend going here if you haven’t been already.
