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February 2024 by Andrew Mejia
Had several painters before longbine try to color match my white pearlescent 3 stage paint and none could get close until longbine did me right! They went above and beyond on my car and really made sure it looked good before I got it! Very nice and respectful crew I recommend them to anyone looking for a professional! I will definitely be going back for all my needs! They redid the hatch and spoiler and made it look like it was never damaged!
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February 2024 by Roxy VanGundy
Scott and the Longbine Body Shop are absolutely top tier. When a storm came in and my windshield came up cracked - Scott got me in quickly and he and the team did an OUTSTANDING job. If you have body shop needs - don't look any further.
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March 2023 by Seth Williams
My experience with this body shop has been unprofessional. I visited them in January to get a part replaced on the trim of my car. They took photos and said they’d call with an estimate. I had to call twice in the span of the next two weeks to remind them to source the part. Once they finally got the part sourced, I said to order it and call me when I should bring my car in. They estimated 3 days for shipping, but it’s been weeks and I’ve heard nothing.Service: Body & Trim
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March 2023 by Lori M
Great experience every time. From test drives, to oil changes, these guys our on the right track! Customer service is outstanding! Thanks, Ryan, loving my new Trax!
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March 2023 by Becky Ziegler
Very prompt service, and staff was very friendly.
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August 2022 by Cliff C.
Their service department has done a perfect job on my duramax (which two other places couldn't fix in multiple visits) and on another pickup. I felt their charges was lower than most, but most importantly they fixed issues, that others couldn't, and they fixed them fast. Very impressed.
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May 2022 by Bar P.
Good place that's well owned... Longbine is not out there to screw you over...best dealership in the Midwest
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March 2022 by Tord B.
Scott in the body shop is super professional and helpful!
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March 2021 by C H.
Chris Thomson was easy to work with. He gave us all of the information that we needed and had the vehicles that we were interested in ready to test drive. He didn't try any high pressure sales tactics but was quick to respond to our questions. Love our new truck! It was the easiest auto purchase we ever made.
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November 2019 by Tayler L.
Best service I have had. Quick and easy! Everyone is so friendly and nice! Most definitely recommend.
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January 2019 by Mike W.
I am giving this review 2 stars because I feel that the service was good, and they did a good job, but I am marking it down because the work was way over-priced. For my emission repair, I needed a new canister and filter kit. For the two items, I was charged $395. Looking at the suggested retail price on the GM site it should have been $315 at the most. I looking at the majority of sites, you could possibly get the parts for $215. This was at least marginally acceptable; the part that was the worst is that the job took 2 hours from pulling in, to pulling out of the shop. The charge for labor was $411. I feel this is twice what it should have been. Overall I feel a fair price could have been $550-$574. I feel gouged for about $250. I will think twice when it comes time to deciding where to take my truck for the next repair.
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July 2016 by Alanna H.
Bought a Yukon from Longbine. It has been nothing but problem. Cut my finger open on the inside handle the day we got it, they wouldn't even sand the handle down smooth. They couldn't even manage to balance the tires after they were replaced with their older cheaper tires. Nothing but a money pit. It has been in and out of the shop FIVE times since we bought it less than a year ago. Service department can't even fix a simple break problem. Quoted us over a thousand dollars and that would NOT have fixed our issue. Terribly disappointed, wish it was as easy to have a receipt, return it and get out money back. Can't wait to get rid of the thing.
