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June 2024 by Joyce Records
First time propane customers. Initially, started with a competitor company the prior owners used. Nothing but run-arounds and lack of communication. Switched to MFA Oil and OUTSTANDING EXPERIENCE!! The office staff (Whitney & Janette)& Service Tech, Randy, have all been extremely informative, professional, personable & the communication from everyone has been EXCELLENT!!! Definitely gone the extra mile! Would have no hesitation recommending MFA Oil!!
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February 2024 by Rob E G
Excellent delivery service and drivers.The office staff in emporia is super friendly and easy to do business with.Would recommend to anyone. 10/10
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February 2024 by Jean House
Great people at Emporia’s Kansas office and service. Randy has went above and beyond to help us get heat many thanks to Emporia office and service people. Jean House
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November 2023 by Brad Badura
Great to work with. Got propane set up fast and delivered. Employees are very knowledgeable, friendly, and helpful.
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September 2023 by Johnnie Howe
Last week I had a problem with an LP tank between Emporia and Garnett and Bob Thompson and Steve Stringham never hesitated to come assist me. These guys always goes above and beyond to help out wherever needed.Thank you both
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October 2022 by Kathy Jackson
They let my elderly parents run out of fuel twice now and they are supposed to be on a keep the tank full contract!Update: I posted this review before speaking with the manager. I appreciate everything you have done for my parents since this happened! Hopefully with new management things will be better. And my parents did notify the Emporia office about the generator and was told it wouldn’t affect anything.
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February 2022 by Herb Warren
1-29-2022. Emailed this am to clarify delivery date of already ordered propane. Received phone call within 2 min from "Johnny" new Emporia manager who addressed the issue quickly. Excellent customer service and professional attitude. Thanks!!!!
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April 2021 by Connie Chapman
Emporia 10169 MFA Oil was very helpful and took care of our needs.
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September 2020 by Jeanette Kosec
Awesome group of folks to work with to meet all my propane and gas needs. Office staff is fast and efficient. Management is fair and very helpful. Delivery guys are professional and kind. Never had a bad experience. Prices are reasonable and competitive with others. Gonna stay with MFA for a very long time.
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September 2020 by Jacob Sigle
Hi everyone I'm glad to say that iam one of many of your fuel delivery guys and I just want to say that this company is a awesome and fun company to be with I look forward to meeting lots of new customers and customers that have been with us for a very long time we thank all of you that have been with us IAM also a rancher and farmer so place your orders in today for propane and gas and disel and our professional team will see to it we have it delivered to you thank you all again for your business and support may God bless you all
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July 2020 by Marjorie Dickson
While MFA has improved over the years, I was SHOCKED to receive an unexpected bill from them. I always pay in advance and usually do not open their monthly statements. Today I opened one up and saw that I owe them $152.00 plus interest. They had filled my tank. I ASSUMED that they would NEVER go past what I had paid, but they did. They said it was because I said to keep the tank full. However I never authorized them to go past what I had already paid them. So watch out if you pay in advance.
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April 2020 by Rachel Buchman
Customer service is not great. I dread calling to even order propane. When I have questions it feels like the office staff are annoyed to answer my questions or to take time to assist me. It definitely comes through on the phone. I would recommend going anywhere but here for propane if you have the option! A little kindness and consideration would go a long way.
