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February 2024 by Crystal M
Just called to check on the status of a script since the app stated it was done. However, Walgreens at this location in Emporia is notorious for entering scripts into the system as complete but are NOT! The male I spoke with on the phone shortly after the AM open, says “there’s a glitch in the system”, I commenced to express that if a script is in the system as “complete” that prescribers and insurance go off that date, so the DATE needs to be correct, he literally HUNG UP on me as he was mumbling rude remarks. I’ve transferred my scripts to Haag, kept 1 here, BUT for the past 3 months since Walgreens took Graves clients, Walgreens has charged me 3 different cash prices for the SAME med. It’s HIGHER every time. Makes NO SENSE! When I’ve asked, Walgreens has told me that it’s the “insurance” or “a new price”. Uhh, NO, it’s a cash price that should remain the same every month for the same med just like it did for over a year elsewhere. This place is a joke!
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October 2023 by Gary Dunmire
I cannot begin to explain everything the ladies in the pharmacy did this evening to ensure I received my medication after Wal-Mart literally explained that they we shutting the doors as it was time to go. I understand there is a schedule to keep, however I was in so very much pain after an automile accident and Walgreens happen to be out of the medication. The pharmacy staff at Walgreens went way above and beyond; reaching out to my care team to ensure the order came, calling me with updates every few minutes, and after visibly setting the pain I was suffering, expedited my order. I will never use another pharmacy again. Such amazing, absolutely amazing customer service and so extremely helpful. I cannot thank them enough, or even begin to try.
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May 2023 by Lloyd Hills
I've always been treated nicely at the front checkout and Photography department. I don't deal with the Pharmacy there though. If you want to see rude People go to Ottawa Kansas Walgreens it's terrible.
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April 2023 by Valerie H
It felt really old and dirty. The staff member I encountered was very nice, but the one behind the register ignored all of the customers. I didn't go to the pharmacy, just used the bathroom and bought a drink. The bathroom was small and seemed to have not been cleaned recently.
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March 2023 by Valerie H.
It felt really old and dirty. The staff member I encountered was very nice, but the one behind the register ignored all of the customers. I didn't go to the pharmacy, just used the bathroom and bought a drink. The bathroom was small and seemed to have not been cleaned recently.
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March 2023 by Heather Rhinehart
Staff is incredibly rude and does not acknowledge customer on time nor do they communicate well to customers. If there’s any issue they just tell you “we’re working on it” I get they cannot give you an exact time estimate but they can atleast give me an idea of what’s going on. The main pharmacist Sasha is also very rude. I also have heard them talk badly about customers to each other loud enough for other to hear! Sherry is the only one who is polite and takes care of me when I go to get my medicine.
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July 2022 by Karen Leibbrandt
I went to get a couple of important pictures printed off my phone and was having trouble. The young man who was working back there was very helpful and kind.
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April 2022 by Amna Jawed
It has started closing on Sundays. One day that was alot feasible to go. I am talking about the Emporia, KS one
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March 2022 by Bri Chase
Every time I come in I always have some type of problems. They either can’t find my insurance or it isn’t ready even when I get the text that it is. I’ve never had good customer service experience and do not recommend it at all!
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November 2021 by Brandi Williams
Countless times I have to come back two plus times (when pickup a prescription) it’s not ready even after their auto caller sends out their robo call! Their pharmacy practices continue inaccurate, inconsistent, insufficient and mediocre at best. Sad that this has become an acceptable standard.
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October 2021 by Leslie H.
Absolutely the most unprofessional and rudest people I have ever done business with! Had an appointment scheduled for myself and daughter for a vaccine. After sitting for over 30mins, I asked them how much longer it would be, cause we needed to get back to work and school. They said "we are working on it" At 1:30, they shut all the windows down and did not even acknowledge us. So they could go to lunch! They had my DL, and other cards. (My appointment was for 12:45pm!) Sat there another 5 minutes or so and no one came out, so I walked up to a glass window and knocked on it and asked for my stuff back. IT is now 1:50, and Sosha the pharmacy person finally comes out with our vaccines. Said they have been "busy". (Busy talking to each other)Gave my daughter and I our vaccine, and never once told us any kind of reactions to watch for etc...extremely rude and unprofessional .Would never do business with them again, nor send anyone there!
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September 2021 by Heather Myers
Pharmacy staff are rude and have on numerous occasions given completely false information.
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September 2021 by John Evans
Terrible pharmacy anymore. Hand carried two prescription in yesterday to be filled and told be about hour. Live out of town so had to go and came back this morning and surprise, still not ready.
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September 2021 by Pam Price
Called to ask question on product, kept getting recording advising on line ordering. Ask to speak to person, would not put me thru. I hung up! Lost My Business & Will Not Recommend Walgreens To Family & Friends!
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April 2021 by Jesse H
Quick, easy and friendly covid-vaccine process. Thx
