-
July 2024 by Garrett C.
My family has a kitty who has dealing who's been dealing with what turned out to be a large painful abscess for a few days. So, based on lots of great reviews, I decided to bring him to Eudora Animal Hospital. All of the desk staff and vet techs I had contact with were very kind, compassionate, and informative. However, my experience with the DVM, who introduced himself as George, was very bad. I was pretty shocked. The more I think back on it the more upsetting it is. He was curt, hurried, and, condescending, and dismissive. He did introduce himself and shake my hand quickly, but immediately after it was evident that he was in a nasty mood or something. He was very rough with our cat who was very scared and in a lot of pain. It was as if he made a point to be abrasive in his communication and rough with the cat. The initial encounter / examination lasted maybe 60 seconds at most. He quickly thrust his hand into the carrier, grabbed a fistful of flesh, dragged the cat out, pressed hard and abruptly into the large inflamed painful area,and then when the kitty reacted to the pain, he shoved the cat back into the carrier and told us it was an abscess. To be clear, the cat is docile and compliant - he is timid and gentle. That was the case during this ordeal as well. I didn't know what to do so I just stood there bewildered and watched. He took the cat, did whatever he did in the back with him, and very shortly thereafter met us in the waiting room. He sped through a cursory brief of what had been done and, when I asked if the kitty would need continued pain management, he hurriedly asserted "He's fine." Then immediately turned and briskly walked away without even looking at me. The gentleman behind the desk, Charles (I think), who took our payment overheard and took some time to better explain things. He seemed disappointed by how the DVM conducted himself. Maybe George had a rough morning. That's not my problem and it's not my cat's problem. I am entirely disappointed and I'm angry. I should have taken my kitty to Lawrence Animal Hospital or anywhere else. Please do think twice before letting George "care" for your beloved animals. If someone from EAH would like to contact me regarding this review they can feel free. I'd be happy to come up and chat about it with Georges An explanation and apology would be appreciated. Doing better in the future is a must though.
-
June 2024 by A Human
Dr Haggard has always shown my horses great care. I highly recommend him!
-
April 2024 by Kayla T.
Today 04/02/2024, my mom took our two dogs in at separate times. Our oldest dog Ziggy was taken in an was due for his annual. This clinic didn't do an annual check up on him. They just gave him the Bordetella. Never gave him, his DHPP and Rabies. Instead they gave him Lepto Vac without telling my mom about the vaccine or what it's for. I've worked in the veterinary field and never once have I experienced a clinic just giving the vaccine out. We have never gave them the lepto vaccine since we are never round other dogs so no point on having it. The worst part was calling up to confront them on what they did and they just ignored the situation. My family and I have been going to Eudora Animal Hospital for years now. So unhappy about what they have done including on giving my DOG THE LEPTO VACCINE WITHOUT CONSENT!!! We will never be taking our dogs back to that clinic.
-
November 2023 by Lynell B.
My senior dog's heart medication shipments were CANCELLED with NO WARNING from clinic. I had to contact the company, Covetrus, that actually fulfills the order to find out that Eudora Animal Hospital canceled. Very rude and unprofessional not to have reached out.
-
November 2023 by Jacqueline B.
I just fount out that I've been waiting for an okay for a prescription flea pill okay for Chewie!! Seems that faxed on the 5th still no response. This makes me angry. Also I feel the front desk people to be snooty and un- friendly. Plus to be charged $60 or $80 for an exam is a joke. You never looked at his ears checked his body just weight. It's a joke. You just look at him made a diagnosis. Tell your front desk people be nice to everyone ugh. Thank God I'm moving away. I had a great vet and I know what great care is. This is not Eudora Animal Hospital!!!!!!
-
August 2023 by Laura H.
Dr. John told us our cat has fiv and needed to be put down. We got a second opinion and that vert said as long as they don't fight and BLEED, there is small chance of exposure to the other cats, just make sure he stays inside. When my husband called, he CONTINUED to practically order is into killing our cat. We sought advice from the humane society, who deals with this on a daily basis, and their vet was very reassuring that our cat could live a long, healthy life and not expose our other boys. I can't help but wonder how many cats have needlessly died because of this man.
-
February 2023 by Kaite B.
Over a month ago I took kodi into Eudora animal hospital because she was coughing. They told me she had kennel cough and sent me on my way with antibiotics. I gave her all the pills (besides the ones that she puked up a couple times) and she still wasn't better after the antibiotics, I called a couple times because I was worried that maybe she wasn't better because of the few times she puked up the antibiotics. They insisted that it would be okay and to not worry. Something didn't feel right as the days went on. She wasn't getting better and 3 weeks later after the initial diagnosisI took her in again. When I arrived I expressed my concern about her. She had visibly lost weight. She was very lethargic and she was having a hard time breathing. The vet told me that I was just worrying "she was a perfectly fine healthy happy dog" and that "I should stop calling so much" he didn't even take one look at my dog. Just yelled at me the whole time. he was positive she was going to get better and to give it a month. This 1 week later I knew something was wrong and I saw she had a descended tummy and very large lymph nodes. I rushed her in and demanded he look at her and his face immediately dropped. they started doing bloodwork and x-rays for 800$ and that's when he diagnosed it her with lymphoma. She had a tumor that was Unable to be removed and fluid in her lungs and to bring her back in a couple weeks to put her down. He also told me that her blood work was normal??! After all the bullshit I went through with that idiot I obviously was in denial and confused. That next day I went in to get a second opinion from Prairie Village animal Hospital they told me she did have a tumor in between her lungs and heart that was inoperable. They said her blood work was NOT normal at all, and her liver was failing. They said that the fluid in her lungs was going to send her into respiratory failure within the next couple days and she most definitely would not make it a couple weeks like Eudora had said. ** NEVER let a vet treat you like you are crazy. Gaslight you and down play your concerns.*** HORRIBLE VET. DONNOT TAKE YOUR ANIMALS HERE.
-
January 2022 by Dennis G.
I had a cat that was in trouble, breathing 70 breaths a minute. I called the answering service on a Sunday and they had "Dr" Haggard call me back. Instead, I got a voice mail from him, and I called him back. First, all he wanted to do was argue with me about my phone settings, and why it went to voice mail when he called me. He was a little arrogant, and seemed annoyed that I had bothered him on a Sunday, but I felt it was an emergency. He said 70 breaths per minute was "normal" and if I wanted him to see out cat on Sunday, it would be about $450, effectively discouraging me from bringing him in. (I think he might do better selling phones at AT&T). So the next day, I went to a real vet that tested the cat, and found out he had a fast moving lung disease, and it died the next Sunday, Thanks for nothing "Dr" Haggard. A couple of years ago, our other cat lost half her body weight, and when I brought her in, they felt around and said "Yup, looks like she's got intestinal cancer." I took her to a real vet for a 2nd opinion, they ran some tests, and found it was something else entirely, treated her, and now she's back up to full body weight, and as good as ever, no cancer, never was. I've used this office for 33 years, have brought dozens of pets into them, and always paid on the spot, thousands of dollars over the years. When Ron Lee was there it was a good place to take cats, but I won't recommend it to anyone anymore.
-
January 2022 by Mandi B.
I'm so disappointed to write this because I used to go to Eudora regularly until I moved away. My dog has a soft tissue sarcoma on his foot which has been removed twice and then was part of a clinical trial at the Veterinary Center at KState. The trial was unsuccessful and the doctor said his leg needed to be amputated. This has been almost a 2 year process to try to save my dog's leg. Well the price and distance was a lot for the amputation and KState told me I would be totally fine to contact a vet closer to home who could do the surgery. My current vet couldn't do it so I called Eudora because I really liked them when we used them and it was my impression this type of surgery was not a difficult one for them. I spoke with someone at the office who said they could do the surgery and I sent all of my dog's records. They said I didn't need a consult beforehand and that the doctor would review records. I talked to them again before the surgery and asked if they needed anything else or if we were good to go. They said everything was fine. I showed up for the appointment and was pulled into an office and told, rather insensitively, that they would not be performing the surgery on my 15 year old dog. I became upset and asked why they couldn't have told me this before I showed up for my appointment. I cannot express enough how scared I was for this surgery and how much time and energy has gone into the treatment for my dog. Neither the vet nor tech were compassionate with me as I cried in their office. I was told that my dog had reached his life expectancy and would maybe die anyway. They unwrapped the tumor which currently has a sore (and is what makes this surgery so urgent) and then left him on the table bleeding. Why on earth would they want to unwrap it if they weren't going to do the surgery? I wasted a week waiting for this appointment that could have been spent finding a place for my dog's surgery. I had to ask them to wrap his foot which was bleeding and sore. I am so sad and disappointed for how we were treated. The vet actually left the room without fully explaining anything to me. I gave them all the information they needed to make this decision before I drove to them and I'm so sad that this was the result.
-
November 2021 by Google user
I’m a truck driver. I called these people since my dog started throwing up and may have a possible obstruction. One told me xrays would be a couple hours another said they couldn’t do them since the doctor wouldn’t be in. Didn’t seem to really want to deal with after hours.
-
July 2021 by Linda Amershek
I’m a truck driver. I called these people since my dog started throwing up and may have a possible obstruction. One told me xrays would be a couple hours another said they couldn’t do them since the doctor wouldn’t be in. Didn’t seem to really want to deal with after hours.
-
June 2021 by Tessa B.
The best! We have senior cats and Eudora has helped us deal with routine care, injuries, and emergencies. Always great. Won't go anywhere else.
-
December 2020 by J D.
Going elsewhere from now on, after years. The vet either developed an attitude problem, or maybe just stopped liking us. The past few times we've been in there he's been a j****
-
October 2020 by Paula M.
I have been taking all of our pets to Eudora animal hospital for many years when Ron Lee was there we've never had a problem. Then they started getting more and more doctors in then we use dr. George Schreiner for most of our pets and he was good. Well I took our Pomeranian down to see doctor Haggard because Misty's vet was not in at that time, he seen her and right away diagnosed her and said she has severe problems she may have Cushings we need to have a test she has extreme enlarged liver and spleen and she doesn't have a good life left. So I was ready to have her put down. I took her to dr. Tim at the Baldwin companion Hospital and he said let's do a ultrasound before we have her put down I said okay let's do it. When he did the ultrasound he said there's nothing wrong with this baby nothing-at-all. I was very upset that my dog was misdiagnosed again and it cost me $800 dollars to boot. This wasn't the first time my fur babies were misdiagnosed. Dr. Haggard in Eudora is the one who seen her and I'm sorry I always loved to write good things about people but I believe that this was wrong. Also Misty has trouble with her trachea about a month before this and I have mentioned it several times but dr. Haggard thought it wasn't bad enough and just put her on antibiotics. Misty had an attack with her trachea and I didn't know what to do and she was still on antibiotics for it so I called my brother-in-law and he said let's take her to Baldwin to see doctor Tim. At that time dr. Tim was coming back from Arkansas and he said bring her right in I will meet you there this was at 9 or 9:30 at night by the time I got there Misty had stopped breathing when I got there my brother-in-law and dr. Tim rushed her in and he immediately start giving her shots and IV fluids and Misty came out of it and he saved her life and he said the trachea is a problem and we will probably have to put her on medication to keep it open it is bad enough to do that. So again Misty was misdiagnosed because her trachea wasn't bad enough and I almost lost her so thank you Doctor Tim for saving my dog's life. Needless to say all four of my fur babies now go to the Baldwin companion Hospital.
-
February 2020 by Braxton V.
I had a problem with my dog where he got into a dog fight and I did not have the funds to take him in but they help make sure my dog was taken care of, still need to pay it on Monday but I can't thank nice people enough! Good place and easy location thank you to all the employees there #thankyoufromcronos