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March 2024 by Christopher Rodriguez
Always friendly and courteous and take care of me in a fast way
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March 2024 by Christopher Langford Sr.
I have been banking here for 14 Years and have always been satisfied.
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January 2024 by Colima
This is my 3rd bank with a Business account and definitely the best ?
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December 2023 by Brittney Townsend
AMAZING!!!!!! Wednesday Nov 22 2023 was the very first time and definitely wont be the last time that I visit this location. I drove 25 minutes from my location because the hours were very convenient for me unlike the other locations I was greeted at the door by Brian and Lynn took really great care of me. If this is the type of service that I will receive every time I have no problem taking that driveThank you Lynn and Brian you both were amazing and very helpful and eager to make sure that my banking needs were taken care of.THEY BOTH NEED CORPORATE AND BRANCH ACKNOWLEDGMENT AND A RAISE!!!!!!!!!!!!!!
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September 2023 by Isai Saenz
Great bank to bank with. Staff is real helpful, polite, and do their job right. We are always happy with their service.
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March 2023 by JeanHelene Davis
Extremely nice customer service representatives. Offered me coffee while I did my transaction - hospitality like that not everywhere nowdays!
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February 2023 by Justin Wilson
Please. Whatever you do. DO NOT OPEN AN ACCOUNT HERE! They are literally the worst bank in Kansas City. There’s so many better options, you can try BMO Harris you can try Bank of the West you could even do a credit union like Community America.. but please stay as far away from academy bank as you possibly can!
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January 2023 by Payton Andersen
Erin and Tess are some of the sweetest ladies you’ll ever meet and get to do business with!
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November 2022 by ShanTisha Porter
This bank is great long as you have money. If you are a individual that deals with financial challenges or instability this is not the bank for you. There have been occasions when I need things and then here goes a hold, there goes a hold now you can't access your money for 14 days. Their response "oh well we don't tell you about it unless you talk to a live person." What's the point of using all the ATM's that are being set up if you technically aren't getting the best experience with them. Don't get me started on all the glitches that happen overnight! Well now I have to wait. Glad I didn't need it right away.Definitely will start using another bank for my primary needs and use this one for savings only. Might even close it.
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October 2022 by Shanta Dickerson
Teresita went above and beyond to help me today. Seriously, you are fortunate to have her on your team. She's a shining star! ✨️
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October 2022 by Zsa' Jones
Ms. Tessa and Mrs. Mary are GREAT!!!!! make sure you go to Academy Bank Fairway, Ks…they will most definitely help you and will go out their way to do so!!!! I love those Women!!!!! And Edger is very handsome☺️
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September 2022 by Sierra Borders
I've been with Academy for many years, and this is the first branch I've been to that's really disappointed me. There were no other customers at all when I came in, middle of the day, not a weekend or closing time or anything like that.. and the ladies here made me feel like the simple task I needed was inconveniencing them. Apparently they had better things to do. I actually was going to cash a check as well, but since they were so rude I just left. Whatever, I'll continue doing my banking on the MO side. Customer service was lacking here, which is pretty surprising considering it's a BANK.
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August 2022 by Sierra Hogue
I've been with Academy for many years, and this is the first branch I've been to that's really disappointed me. There were no other customers at all when I came in, middle of the day, not a weekend or closing time or anything like that.. and the ladies here made me feel like the simple task I needed was inconveniencing them. Apparently they had better things to do. I actually was going to cash a check as well, but since they were so rude I just left. Whatever, I'll continue doing my banking on the MO side. Customer service was lacking here, which is pretty surprising considering it's a BANK.
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November 2021 by Hope Ladish
Academy Bank in Fairway KS... Academy offers different accounts to fit anyone's needs. Staff is well versed on available services and amenities for new and existing customers; and those options were presented professionally but still personable. The employees energetically serviced every customer with a smile and remembered their repeat customers by face and name. Academy also offers video banking with extended hours on weeknights and weekends so you can bank when convenient for you and still have a representative available to assist. Thank you Academy for meeting my banking needs. And a special thank you to Lauren R. at the Fairway branch. You work very hard and make it look effortless. I wish you the best in all your future endeavors.
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November 2021 by Patrick Doohan
I have been banking here for two years personally and for my business. The people here are fantastic and go out of their way to make sure and accommodate myself and other customers I have witnessed their interactions with. Sonya is the real rockstar!
