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October 2025 by KW
Their closing time says 6:00pm on google and their door but it’s not! I arrived at 5:45 thinking I can just stop in real quick and grab what I need before they close. How convenient right!?! NOPE, door is locked. So as I look in the window I call and the man answers. “Are you open or closed?” Well we let our last customers in early so they can be out by 6. That’s OK I’ll go right down the road to Heidricks true value from now on. They actually stay open until 6
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September 2025 by Chandra Cullum
Staff are not bad, but also not what you expect customer service to be at a specialty store. Also rather expensive when compared to competitors like Home Depot, Lowes or even Walmart.
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September 2025 by Leslie Parmeter
Looked on thier website for a part that was listed they had drove from nevada mo to fortscott kansas to get this part when we got there they were rude and then they don't carry that part will not ever go back
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August 2025 by Coben Schouten
Great help
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May 2025 by Bo Owenby
Good service
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November 2024 by Andrea Chambers
Literally called the store at 5:45pm to ensure they had a part for an immediate plumbing issue. The worker said yes, and explained they like to close early before 6pm and said since we knew what we wanted we'd be ok. We arrived 10 MINS before they closed. The worker we JUST got off the phone with had the door locked standing in the window and wouldn't open it and pointed to his watch several times. My family had a business account there, and will NOT purchase another thing from there again. I'm sure Chris M, the owner wouldn't appreciate losing the revenue. ABSOLUTELY TERRIBLE!
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October 2024 by Hunter Grandon
Rude disrespectful was told to get out of store for no reason two men cornered me in the store
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August 2024 by Tonya Duff
Drove to this Ace on Sunday, said it was open, was closed. Need to update website hours.
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January 2024 by Linda Baker
Love this store,,, always has what I'm needing,,, in stock!!!!
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December 2023 by John Ramsey
Very poor management. Bought a cord got it home and happened to be too short. Try to return/exchange it for the proper one. Was told directly from the manager they could not do that and they do not do any type of exchanges. Over something so small. It will be the last time I try to do any business there. And it wasn't made clear but the cord was not used in any shape or way. It was strung out and then rolled back up when it was 2 foot too short.
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August 2023 by Tammi Light
We drove 20 miles as Mayco is the closest Ace Hardware Store to our town. My husband and I enjoy walking around and looking at the wonderful selection of oddities a true hardware store offers. Today we needed our own oddity. The internet said Mayco had what we were looking for. LAUREN understood what we were looking for and searched the store until she found it! Good old fashion customer service. Thanks LAUREN ☺️
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August 2023 by Robert Bailey
They have a nice selection, and the soda fridge downstairs is a good thing to have. At least for me. Little overpriced on their supplies and sometimes the service can seem a little rude. Just be patient they are just people and they can have a bad day too.
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July 2023 by Martin Becerra
Good service, someone always asks if you need help with anything
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July 2023 by shane doherty
I like going here, Chris is and staff are always helpful.
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April 2023 by Scott Hunsaker
Store says it closes at 6pm. Show up at 5:55pm and the employee through the closed glass door looks me in the face and says sorry we close between 5-6pm… Set right expectations. You ether close at 6pm or change your hours of operation.
