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“Mr John and Mr Jackie are the best in this business hands down they will go above and beyond to make sure they have helped you fully ! If you ever need a part or just some help please stop by this part store it’s 1,000 times better than any auto zone or o’Reilly’s you can go to !”
“I know it is not customary to tip at a car parts store, but I have multiple times at this location. These folks are the true example of "customer service"! They will go out of their way to help. I have never tipped at any other auto parts store ever. These guys have superior knowledge and dedication to customer service.”
“I have been working with Briggs of Fort Scott for a few months now trying to find the vehicle that marks all the right boxes. Candie was extremely patient with me as I impatiently waited for the right one to come up on allocation. Finally one came up that met all my must haves. There was a small hiccup in communication but that was quickly resolved and my expectations were more than exceeded when it came time to pick up my new vehicle. I had the pleasure of working with Frank and Brad in addition to Candie and the whole team made the normally mundane process of filling out paperwork a surprisingly enjoyable time filled with good conversation. Briggs of Fort Scott is a good distance from me but the customer service there made the drive well worth it. Thank you guys! I look forward to sending many people in your direction and doing business again.”
“It’s not easy when kids are away at college and a mishap occurs. Mike at Roger’s was super helpful and the team acted quickly to do the repair. Can’t thank them enough for working long distance with us to handle this. Thanks guys.”
“This is why I love O’Reillys. Traveling cross country I needed to top off my oil. Came in last minute and they still help me as if it was the middle of the day. Always a pleasure.”
“I have been taking my 2010 Mustang GT to Walmart Automotive in Fort Scott since it was bought new. These guys know me and my car real well by now and they take real good care of us. I’ve had nothing but exemplary service from them all this time, and if my car needs anything done that is offered at WM Auto, it will be taken there. I wouldn’t even consider taking it anywhere else, and I’m picky about who deals with my Mustang. The only reason I’m giving them 5 stars is because 10 wasn’t available.Services: Auto maintenance”
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“I had an incredible new car buying experience at Briggs of Fort Scott. I couldn’t find the vehicle I wanted locally, so I traveled 450 miles to Fort Scott, Kansas. The dealership was not “paved with gold tiles” like some of the large dealerships near my home. Instead, I found a small-town dealership offering a golden experience. Even with the travel expenses included, the vehicle was less expensive than it would be if I was able to buy it locally. It was also, by far, the fastest buying process I have ever experienced, from the time I showed up to the time I was driving away with my new car. I had a great experience with the people in both sales and finance. Thank you, Steven, Brad, and Grant, for providing me with incredible service! I strongly recommend Briggs if you live in Kansas or even if you live in another part of the country like me.”