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October 2023 by Nick Coy
I had the pleasure of dealing with Caleb and it was one of the best experiences i have had. He knew i was wanting to get in and out quick and made it happen all in a day. You guys are the best!
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October 2023 by Kristi Talbott
Purchased my first SxS in may and the whole process was super easy, sales person was super helpful and not to pushy. Paperwork went quick and easy and took it home same day. Got into an accident with it a few months later and took it back to them for repairs. I wasn't completely happy when I picked it up and after reaching out to Dale in the Service Dept about my concerns He went above and beyond to get it taken care of properly. I'm very pleased with their customer service.
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October 2023 by Jason Berscheidt
Had an awesome experience purchasing a Polaris ranger. Eric in sales and his financing manager had me out the door in less than an hour. These guys are the real deal and don’t play any bull$hit, everything was 100% clear on the paperwork.
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October 2023 by Skye Metcalf
Kevin at Jay Hatfield always goes above and beyond to help out when you go into the store. He helped us get our payments where needed and he also marked it sold and moved it to the side to hold it for us! He has called us 2 times after buying the wheeler and made sure everything was working fine and seeing if we had any questions! 10/10 recommend Kevin!
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August 2023 by Keith Stroup
Eric,is a great salesman, answered my questions, I am confident in my decision to purchase my Can Am Rt Limited Spyder,very happy with it, very friendly staff
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August 2023 by Kory Sanderson
Sales was the best experience I have ever had. Eric Fiechtl was awesome! Taking the time to explain the machine to me!! Filling out the paperwork was a breeze. Thank You Aaron Wilson!!! I will highly recomend Jay Hatfield Motorsports to everybody!!!! ??
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August 2023 by SHEARL SCISM
10 Star ExperienceI had a great customer service experience at JHM today! This was the first service for my Kawasaki UTV. They got it in, diagnosed the issue, fixed it, washed it, loaded it back up AND strapped it down!!This is one of the best post-COVID customer experience I have had! Much appreciated!
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August 2023 by Jack Helms
The sales crew were honest and friendly. Did what they said they would do. Good experience. I will recommend this business to others.
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July 2023 by James Castle
Got a Royal Enfield Himalayan that I have been saving for 5 years for. Staff was awesome. Everything was prepared and I was out the door in 30 minutes.
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June 2023 by Matt Atteberry
Awesome experience from start to finish. Blake was able to locate a 2023 Yamaha Super Tenere 1200 for me. Blake provided unmatched service. Couldn't recommend them more.
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May 2023 by K Kesinger
Stopped in 4/20 looking for a 50cc sales person was super dismissive and rude. Wasn't interested in even helping us order one in found out later they had 4 at their joplin location. Went to Smith's cycle in Pittsburg same evening, had a great sales person went home with 50 and a 4wheeler ?♀️
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April 2023 by Robert Beitsch
Great people make your business and there waiting to ltalk about what ever you are looking at or trying to find.Was greeted at the door walk into the showroom and meet Kevin from that point any questions I had he knew the answer (which was helped us decide on what we wanted) it was great and we purchased a new polaris rangerThanks Kevin , Aaron and everyone
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April 2023 by Randy
Purchased a Jeep yesterday. Was not cleaned prior to advertising for sale. I was a cash buyer and the dealership made me pay $460 in fees for license and oil change. Essentially I got a temp tag that I did not ask for along with 6 "Free" oil changes which I'll never use because I live 2 hours away. Just another dealership scamming customers. When I asked the finance rep who finished paperwork why I have to pay $159 for oil changes and could I get it removed from the price. Responded with "that's how we always do it" typical car dealer stuff.
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April 2023 by Thomas Walker
Worked with Kevin and Craig at the Frontenac location. Kevin was incredibly helpful and patient while I made several comparisons, finally deciding on a 2023 polaris sportsman 570 EPS. The entire process, start to finish, was enjoyable Thanks to these two professionals. I would recommend Jay HatfieldPowersports in FRONTENAC to anyone looking for anATV or UTV... Remember, the location you should visit is in FRONTENAC, KS....
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April 2023 by Mike Spencer
Very professional and helpful. Thanks so much for all the help.
