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December 2023 by Ryan Bellamy
Jon was very helpful, and a joy to buy a car from. Very helpful, I definitely recommend Jon as a salesman.
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December 2023 by Vashti Buzard
I have been taking my car to this service dept for many years. The guys in the back know my vehicles and what needs to be taken care of. Jayson and the guys are the best - thank you !
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December 2023 by Wendy A Miller
Very poor service I've had my identitythey would not even try to get me a car they said I didn't make enough money even though I am 100% disabledI pay my bills I don't have a lot of bills I could make a car payment they choose to tell me they could not get me went to another car lot
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November 2023 by Katie McWilliams
Our salesman Chris was phenomenal! Him and his team worked extra hard to get us into the right Tahoe we wanted!
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November 2023 by Heather Woodruff
Worst dealership I have dealt with didn't keep their word. 20,000$ in fees that weren't explained. Ruined our credit because we traded in a vehicle and over a week later are still getting calls because they didn't do their follow up or even notify the other dealership. Check your fluids before you test drive their vehicles. The vehicle we drove and bought and also told them the coolant was empty and still didn't fill it. Scratches all down the side. Still have yet to have any of my calls returned. Would not recommend this dealership to anyone. Horrible customer service.
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October 2023 by Trevor Thompson
Always friendly & helpful! That’s why I drive from Joplin for service there rather than a closer dealership.
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October 2023 by Amy Bartlow
Easy to schedule and work with. We appreciate this dealership and their staff!
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September 2023 by Brion Nelson
Great purchase experience. Very friendly team. Jordan and Jason were great to work with.
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August 2023 by Isaiah Norris
Very friendly service team. Jonathan and Jason are some of the nicest service managers I’ve ever met, they’ve taken care of me and have always been very truthful and trustworthy. Definitely recommend!
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August 2023 by Sue Combs
They are always quick to respond and get my vehicle scheduled without undue delay.
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July 2023 by Hailey
John was so patient and helpful and worked with me to find a car within my budget and payments!! I will definitely recommend everyone to go see John at Jay Hatfield!!!
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July 2023 by Adam Cannon
Couldn’t be happier with our purchasing experience. No crazy markups over MSRP. No outlandish dealer fees. No pressure to buy any additional services or products we didn’t want. Best dealer we’ve used in a very long time. I’ll definitely bring my business back in the future.
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June 2023 by Jessica Hazen
Chris helped us out, and was very nice. He got us in the vehicle we wanted, not much hassle. Received quick and pleasant communication, everyone was friendly and very helpful. Thanks for everything guys!
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June 2023 by Joseph Perrino
Jordan took not only my needs but my family's needs into consideration during our vehicle search. He was able to find the vehicle that fit us perfectly in our price range. Great service and very respectful.
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April 2023 by Joe Yakopec
Great people and smooth process with my new car. Bill was the man!
