The AT&T Store in Garden City is highly praised for its friendly and professional staff. Customers appreciate the helpfulness and kindness of the employees, especially mentioning the manager, Hugo, who goes above and beyond to meet customer needs. Hugo is recognized for providing outstanding customer service, calming upset customers, and explaining bills clearly. The staff, including Akeem and Elise, are described as courteous, knowledgeable, and pleasant, making the shopping experience smooth and enjoyable. Customers visiting to upgrade their phones receive attentive assistance, with staff offering useful suggestions and guiding them through the process. The store also offers a wide range of devices, including phones, tablets, smartwatches, and connected devices from various brands. They provide flexible wireless plans, including prepaid options with no contract or credit check, and popular unlimited data plans that come with nationwide 5G service at no extra cost. Overall, customers feel confident returning to this store for their wireless needs due to the excellent service and helpful staff. The store's welcoming atmosphere and commitment to customer satisfaction make it a preferred choice in Garden City.
