Herl Chevrolet GMC in Goodland, KS is a dealership offering new and used Chevy and GMC vehicles, including cars, trucks, and SUVs. The reviews consistently highlight outstanding and awesome service experiences. Customers report that the dedicated team is helpful, knowledgeable, and not pushy, providing small town service that is getting hard to find. Multiple accounts praise the service department for going above and beyond. This includes repairing a misfiring truck for a traveler at closing time on a Saturday, and replacing a transmission for a stranded customer over 800 miles from home, completing the job in just two days. Another customer experiencing a technical issue with a new vehicle while on a road trip received immediate, gracious assistance despite the service department being booked, with the team researching and fixing the problem quickly. Service is described as great, extremely helpful, and awesome, with issues resolved in less than two hours when parts are available. The overall experience is frequently called outstanding, with competitive pricing. Customers feel treated with kindness and report becoming lifetime customers due to the exceptional care and friendliness demonstrated by the entire team, restoring their freedom and getting them back on the road.
Took my surburban in to get worked on. I was skeptical of their diagnosis, but they were spot on.
December 2025
Thank you very much to David Scott and the entire Herl team! I felt like family from the time I walked in the door until I left with my new truck. Multiple friends and family have referred me here, and now I understand why. Thank you for the honesty, and hassle free buying experience! Highly recommended!!
September 2025
David, the service manager, was clearly running a tight ship. He was organized, professional, and made sure everything moved efficiently from the moment the claim started. You could tell he was experienced and genuinely cared about making things right for the customer. Solid communication and follow-through the whole way... read full comment
