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September 2023 by Regina Spayd
Thank you so much for being the nicest, most helpful establishment!! Headed home from Colorado headed to Georgia and we got a flat in Western KS. We have a Porsche GTS and those tires are hard to come by even in the cities lol with towing not being an option we were sunk! Jack’s to the rescue!! They had the perfect kit so we could plug the tire. Allowed us to use some of their equipment and helped with tire removal. They checked on us, chatted with us and made us feel welcome and safe in a sketchy situation. With their help we were able to get to our next destination safe and sound. I cannot say enough nice things about Jack & Justin and all the employees at Jack’s. Thank you so very much!! And a shout out to Pirelli tires for holding up with a nickel sized plugged hole and a 1” tear in the sidewall, yikes! I wasn’t able to snap a picture of the tire when they were replacing it, was a mean hole that went through the tread of a new tire (we just got those new Pirelli’s less than a month ago).
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August 2023 by Ciarra Flint
The absolute nicest people! I was on the interstate and my '78 Winnebago was struggling. I wasn't exactly sure what was going on, but was pretty sure it was the fuel filter. I pulled up and Dee was so kind and made sure that my rig got looked at quickly even though it was the end of the day! As her son worked on it, we chatted and she told me all about the town and its history. She even offered to take me into town to check out the opera house, but unfortunately couldn't as Justin was finished with my rig. He thoroughly explained to me what was going on and even took me out to show me where the part was on my vehicle and made sure I had the part number for future reference. He even took the time to take a test drive with my to make sure everything was running smoothly! Thank you so much Dee, Jack and Justin, you saved me :)
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August 2023 by John Lancaster
Rolled into town with semi-major problem, asked for a loaner scan tool and was told there was none. Ok, even though that is a standard in the parts house industry I can forgive that. So I ask if one of their techs wouldn't mind letting me at least scan the truck so I can reevaluate my situation, but the answer was no. For context, when I walked into the store that was devoid of any other customers, I was ignored until I said something to the two employees behind the counter. I get that it is a tiny town, and people literally don't have any other choice, but man at least take some pride in your work.
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August 2023 by Ian Campbell
Had a driver breakdown near their store and they were not willing to help at all. Would not recommend.
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July 2023 by Alex Richie
Had a tire blow on our RV about 2 miles west of exit. Jack & his son didn't hesitate a second to help us out, replaced two tires on the spot at a great price! Great service, even greater people! Very thankful for their kindness and service!
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April 2023 by Cris Wagner
Nothing says fun family road trip like having to plug your own tire in front of a full service tire and repair shop. In life you'll find 2 types of workers, those that are eager and ready to work for you and those trying to do as little as possible and waiting til 5 0'clock to go home. This shop refused to work on my tire and recommended that I buy a plug kit and fix the tire myself. I refused to be their customer as I will never buy anything from Jack's automotive. I plugged the tire myself and we drove the remaining 600 miles home to Colorado. If you need help, just keep driving, your better off on your own than trying to get these people to help you.
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September 2022 by Kevin (Rowdy)
Had a belt shred on my car These guys rock!!! not only did they fix the car... After hours their price was very fair. Jack came and got me off the highway and Richard fixed the car. Fast and knowledgeable. I would recommend Jack's Auto to everyone who needs repairs. Thanks Jack you and Your crew are awesome ?.
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September 2022 by Levi Mann
We were heading to Colorado on Labor Day and broke down. Jack answered the phone even though they were closed. He towed us to the shop and replaced the alternator. He never complained and got us back on the road!
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July 2022 by Tammy King
Riding in Jack’s tow truck at this minute. He rescued us. Very kind man even when you interrupt his dinner. Thanks so much Jack.
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July 2022 by evelyn gorena
This man is a hero! We hit a deer tonight with a rental vehicle! We were a party of 11 people and he went so far above and beyond to get us helped and safely off the hwy. He even got an additional driver to get all of us safely to a hotel for the night. I can not express my gratitude enough for this man and his true kindness!!! He was an absolute Godsend tonight!!!
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January 2022 by j english
I ran over something and ruined a tire on a long trip. Jesse postponed his lunch to quickly replace the ruined tire including having me drive a couple of miles so he could recheck the torque on the wheel. Impressive service.
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January 2022 by Courtney Messenger
Jack came out in minutes when our trailers tire blew on the highway. We are so thankful for him! He turned a stressful experience into a pleasant experience in minutes. Thank you!
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December 2021 by Linda Foster
I am so glad that we broke down right at the exit to this small town Sunday night. Jack pulled us off the interstate, parked us by his shop and hooked our camper up to electricity. They ordered the part Monday morning and we were on the road by noon. Super nice people, a nice little cafe and grocery store. Hope I get the opportunity to stop there in the future.
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December 2021 by Kayla Hurst
Was heading back to Oklahoma when my tire popped . Justin came out and towed my car back and got me a tire . All on thanksgiving while everywhere else was closed . I am thankful
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December 2021 by Craig Weatherman
He done me right on a Sunday afternoon. I enjoyed meeting Jack.
