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“Staff is so helpful and amazing!! Went above and beyond to help and explain things to me thoroughly and help me. They council and explain. Thank you so much Toni and staff!!”
“(Translated by Google) Very attentive those who attend and the girls who speak Spanish give an EXCELLENT service ?(Original)Muy atentos los que atienden y las muchachas que hablan español dan un servicio EXELENTE ?”
“Caught a fraudulent charge on our account through my card before major purchases were made. Within the day, I had our card replaced and in hand as well as our money back in our account. What I thought would be a nightmare was an hour to remedy. Thank you!”
“This has been my bank for 5 yrs. I've only had one problem, which bank personnel worked with me to resolve. Always friendly & polite. Evening hrs (open till 7pm weekdays) are very helpful. My only complaint would be that I wish there was a drive-thru, but it's not a big complaint.”
“This has been my bank for the last 5 years . They are great people . Resolve any issues I may have effectively. Never really had any problems with this being my bank. Plus it’s free checking so no monthly fee”
“I've always had pleasant experiences banking here and after needing a replacement card Sharon was extra amazing and helpful! Definitely a big relief after she assisted me with my issues!”
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“Seemed to be a low score due to only negative reviews. I've used Bank of the West for as long as I can remember. Both the Larned and Great Bend branch.Never had any trouble.”