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November 2023 by Andy Fischer
Refused to ship a bare scope to Leupold for a warranty service even though I was told to ship through UPS.
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August 2023 by Kristina Bruce
The usp store in great bend ks is the worst place ever I was trying to return a broken phone to total by version and I have the email and ticket number. But supposedly that can't pull up the ticket all because the QR CODE ISN'T SHOWING UP IN THE EMAIL. THE. PICTURE IS OF THE ITEM THAT HAS TO BE RETURNED
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July 2023 by Dakota M.
Great one-stop-shop for office logistics like printing and shipping.I used their printing services just today. They were fast and high quality. They made a mistake but corrected it ASAP at no charge. (Big print jobs will have defects no matter where you go - the fact that they fixed it quickly is what counts). If you are ordering printing service, it would be a good idea to call them to confirm your order from the website. There seems to be some difficulty with how that information is transmitted from the UPS main site to the store. But the people at this store are great and will accommodate you.I also like that there's a little Kansas Sampler-type store in this same location. That is a neat idea for when you want to look around as you're waiting for other services.
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August 2022 by Caitlin Marie
They are SO kind and helpful. They make returns so easy! Bless their customer service!! A+
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June 2022 by Gar Mar
When I have came in with big packages the staff run to help me
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May 2022 by Molly Mae
Great employees always super nice and helpful!
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April 2021 by Calvin Unruh
I had forgot to write a RMA number on a return, I called and they got it done for me. Excellent customer service, thank you!
