The Great Bend Verizon store, Cellular Sales, provides an exceptional in-person wireless experience. Staff are super friendly, helpful, knowledgeable, thorough, and patient, often going above and beyond. Consultants provide great service, helping with phone upgrades, plan changes, and device setup, which is very easy. They are able to explain things clearly and assist with problems even after a purchase, including follow-up calls. While visits can sometimes involve waiting or feel rushed without an appointment, the overall experience is positive. The store carries phones and accessories, and staff help customers save money on bills. The location is recommended for its friendly and helpful service.
We received fast, friendly service from Jared at the Great Bend Cellular store. Jared helped us with an upgrade and set up with our new phones. He allowed us all the time we needed, answering all our questions. I would highly recommend Jared if you have questions or need assistance with your phone.
June 2024
I went to store for help on insurance claim and Jerod helped me immensely the whole store made you feel good
May 2024
Jerad Powell and Ryan Zecha get an A+ for their customer service! They were very helpful and professional.
