The Great Bend Verizon store, Cellular Sales, provides an exceptional in-person wireless experience. Staff are super friendly, helpful, knowledgeable, thorough, and patient, often going above and beyond. Consultants provide great service, helping with phone upgrades, plan changes, and device setup, which is very easy. They are able to explain things clearly and assist with problems even after a purchase, including follow-up calls. While visits can sometimes involve waiting or feel rushed without an appointment, the overall experience is positive. The store carries phones and accessories, and staff help customers save money on bills. The location is recommended for its friendly and helpful service.
They helped me so much with my phone and gave me great tips on if any of the same problems should arise. I love how they help me without making me feel like a dummy. They talked to me in terms that I could understand and not like I was a brain surgeon.
January 2026
Michael was wonderful and helpful in getting me all set up on my new iPhone. He answered all my questions and was so great!
January 2026
I want to the store in Great Bend because dish network shutoff my husband phone and we lit the number and Verizon charge for the phone, Mike called dish and got hang up twice finally he called Verizon got new number and ha my contract reinstated around to pay $400 plus + thank you mike
