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January 2024 by Bill Sauerwein
Matt did a great job diagnosing our battery problem then installing a new one quickly. We were back on the road in 15 minutes!
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November 2023 by Marcus Krueger
Gotta say the 30 minute online order to pickup is wonderful. Ended up heading in earlier and my order was still ready. Customer service was spot on, got everything I needed in an out in less than 10 minutes.
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September 2023 by David P Yarymowicz
I would like to personally thank Mark B at the Hays, Kansas store. Since my wife and I know nothing about windshield wipers, he took his time going over each brand and quality. After we decided on a wiper, he immediately went to our SUV and quickly changed them out. We were back on the road to Belleville, Illinois in record time. Thank you Mark B for your outstanding service!
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September 2023 by Garreth Stegman
Would give 5 stars for how helpful they normally are, but this visit there were three customers and 5 employees, yet only one employee was helping customers (one of which needed a whole list of parts that needed retrieved from shelves in back) while the others sat around and chatted with each other.
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September 2023 by Chyna Smith
I don't go here as often as I could but when I do, I never leave disappointed. Whether it's the gear I need or help locating the right parts, they are always willing to help.
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September 2023 by Jayden Monroe
Had in stock the parts I needed, great helpful customer service.
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April 2023 by Joshua Snyder
Friendly people and willing to help you and joke with you. They will go the extra mile to help you in anything you need. I would recommend to everyone
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November 2022 by Alex Vidal
Great service, extremely knowledgeable
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August 2022 by Susan Rebel
My husband n d is shopping for batteries for our travel trailer. They were very helpful
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July 2022 by Crystal Chaffee
Battery light came on as we were passing through back to NY. The staff was friendly and tested the battery, alternator, etc. for us. Unfortunately, I only made it to Sweet Springs before the alternator (which read normal) did die! Thank you for your help when I was in need! We appreciated it!
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May 2022 by Savanna Mitchell
I had the pleasure of being helped by a woman named Athena, she did such a wonderful job helping me with my wiper blades and her customer service was exceptional! She went above and beyond.Thank you! Wonderful service!
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May 2022 by Brett Van Alen
The staff was very helpful! Even after becoming short with them.... Didn't mean to take out my "bad day" on you! Thank you & once again sorry!
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May 2022 by Dawn Rose
Had a problem with the RV they put their machine on it and told us the problem. The staff was very friendly and help me find the stuff I needed.
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May 2022 by Joel Moyer
Friendly, helpful staff. Fast service.
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May 2022 by Liz-Ann B.
We stopped by this store half an hour before they closed to return a battery core. We're from out of state, we purchased the battery online, and we weren't originally able to find our receipt. My boyfriend threw a complete tantrum, acted like a toddler and demanded that they look up his account (they can't do that because we're from California). The manager, Athena, never stopped being professional and courteous. She offered us multiple solutions and informed us that corporate policy wouldn't allow her to refund us without an order number. I eventually found our order number and she went so far as to call her superiors in order to help us. In the end it all worked out, but 5 stars for the customer service keeping their cool and doing their best while a grown man acts like a receipt policy is something personal.
