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November 2023 by Karen Konkel
Excellent customer service. The after hours, on call service was very helpful on a holiday to help get us back on the road. Very thankful for their kindness.
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July 2023 by Heidi Johnson
I was stuck out in the middle of nowhere on a county road. My mechanic called them and William came to pick up my car, me and my dog! Needed a ride and a tow 2 hours back to Wichita. Really appreciated the kindness! Thanks so much for helping a gal out!
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July 2023 by Christian Wastell
The guys at this shop are honest and easy to work with. When another local shop left me on the side of the road for 4 hours these guys quickly picked up my Freightliner bus and towed me to their shop. They did everything in their power to help get me on the road before the holiday weekend, I would come back in a heartbeat.
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May 2023 by Benjamin Henderson
Jacob skillful and carefully maneuvered our travel trailer on and off the tow truck taking great care not to cause any additional damage and got us safely to our repair destination. Thank you : )Service: Special vehicle towing
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April 2023 by Clayton Basgall
Best crew around. Won’t find better customer service!
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March 2023 by Spike Beargrin
Told me they would get a truck out to me, but never said how long. After 1 call back at the hour-mark, and another 45 mins, i called another company and got it towed in 15 mins
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March 2023 by Keith Robinson
Great service and fair prices. They always handle our needs quickly. The best in the area for sure.
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January 2023 by Hannah Bauer
Best and most friendliest service any truck driver could ask for at the most reasonable price. Thanks for not giving up to get my rig back on the road. Much appreciated!
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August 2022 by Isaac McManus
In need of emergency towing, went to voicemail but voicemail box was full. No other way to contact them.
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July 2022 by Macie Halderman
Don’t use this towing company unless you want to be left stranded on the side of the road and left hanging for hours. Our vehicle broke down about 30 miles outside of Hays, KS where this company is at. We called at 1 pm, and the guy said he was headed our way. 3 hours later and still nobody showed up. We tried calling back numerous times and there was no answer. It went to his voicemail a number of times, which was full, so we couldn’t leave a message. Disappointing of a towing company to say the least. Would definitely recommend Ellsworth Service Center Towing & Recovery instead. They picked us up within 20 minutes of us contacting them.Service: Car towing
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July 2022 by Jim Bice
We had to tow a motorhome 288 miles to Topeka. Jacob was a true professional. They were a little late on the expected time but let us know when we called.
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April 2022 by Sean Ellis
Nothing but great people let me borrow their pick up truck so that way I can drive to Ellis Kansas to the love's travel plaza so I can get me a shower and something to eat there was nothing saying that they had to do that but they did that for their own kindness.. Highly recommend this business to anyone
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January 2022 by John Parker
my brother was stranded on the side of the road with his autistic son and he was upset he said that it would be 5 hrs before they could get to them some truck driver said he said something bad and REFUSED to help him. This is a very unprofessional business and I am determined to make them pay for having my autistic nephew stranded because someone told them something and didn't even verify it. plus it doesn't really matter if something was said because I was gonna be paying out of pocket for it. so,
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October 2021 by Patrick Phillips
Not sure why my dads name came up but my husband and I - Wendi and James Cox - was broke down in Ellis, KS on a Sunday. What we quickly learned is that nothing is open on Sundays in a small town. However, we could get a tow. I apologize that I can’t remember his name but the tow truck driver was amazing, He did a perfect job towing our truck and trailer. He was not only good at what he does, he was kind and helpful. Kudos to you Sir. Thank you!Unfortunately the repair that was supposed to happen on Monday didn’t as no mechanic was on shift even though we were told otherwise. Our truck got repaired elsewhere and we are able to get back on the road.Service: Car towing
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September 2021 by Abby Renberger
I am the operations manager for Dacus Towing. Your dispatchers are friendly, helpful and honest! Picking vehicles up from you guys is a smooth process from start to finish. Thanks again guys!