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January 2024 by Stacy Feldman
I arrived in Hays on New Year’s Day to find that the rental car company where I had a reservation was closed (I had specifically called the location in advance to make sure they would be open. I had a confirmation number and everything!) There I was, stranded, an hour and a half drive from where I needed to be. A TSA agent got me in touch with Sheila who arranged for Stan to drive me all the way to Cawker City on New Years Day and pick me up again the next day to come back to Hays. (And it was his birthday!!). So kind and so nice to work with! The next day, after spending the night in Hays, Randy picked me up to get to the airport. He came right on time! BMB turned a nightmare into a dream!
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January 2024 by Sharley Benham
I have had excellent experience with BMB Taxi! I have had some issues with my own vehicle and they have gone above and beyond to help me out. Friendly conversation and dependable! Thank you !!
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December 2023 by Janell Hall
Extremely kind wonderful people to deal with! Stan and Sheila and everyone I talked to at BMB were lifesavers and went out of their way to help out my son who was many states from home. Extremely responsive, excellent communication. Wish I could have been there to meet and thank them in person.
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May 2023 by Noah Stubbs
hanged up on me 2x then would not answer the phone 5/10/23 10:13
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February 2023 by Rachel Hart
I called this service 3 times and got blown off twice. The third time he refused to take me straight home. And told me he was going to pick up two men then he would take me home. Made me feel completely uncomfortable. I will never use this company again.
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February 2023 by Sheridan Kiraly
Horrible service. Was picked up at my residence and told it would be a $7.50 ride and then changed the price to $15 and i said ok. They took me to Hess services in hays and when i got there i was charged $16 dollars not $15 and couldnt even get them to give me a ride back to my house and had to walk home in the snow wich took over an hour to do. I will never use this cab service agian.
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February 2023 by Matt Gibson
Rode on Thursday for $7.00 for 1.5 miles. On Friday they asked $29.00 for the same trip! I walked!!! They had a sign with $7.00 per person on the dash, and I was quoted $7.00 on the phone when I called to book the ride? Fraud is frustrating!!!
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February 2023 by Danelle Bieker
Called waited over an hour and he never showed up..
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October 2022 by Sketch Onomadek
1st time they hung up on me and sounded like they were having a conversation. 2nd time they had the engine on the call, hung up again. What kind of disrespectful companu does that?
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July 2022 by Brad Flaherty
Quick service, and a good price to get anywhere in town.
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June 2022 by Malique Rodwell
He was extremely rude and very impatient. He was very argumentative for no reason
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June 2022 by Melody Guenther
I used their taxi service when I first moved to Hays and was having car trouble and they were professional and caring, much different than the cabs back in NY. My driver was knowledgeable of the area and had a great personality. And the owners are 2 of the most wonderful people I've ever met. They will also take you anywhere and I mean ANYWHERE! Need to go to Wichita? They'll take you. Colorado Springs? Let's go. San Diego? You got it.
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May 2022 by halfdeadwizard
Not enough drivers and don't run late enough I always have to walk home from work because I work late nights and they're closed once I'm off. If they would hire more drivers there could be a driver for the day and another for night time.
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May 2022 by ArmBruzR599 AAA
First time I ordered they’re service and it was amazing, me and the taxi driver had great talks and was an overall great experience
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April 2022 by Sheri Mead
This company picks my daughter up after school and takes very good care of my daughter. They get my daughter home safely.
