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September 2022 by Trisha Miller
My boyfriend and I went in to look at flooring but we didn’t really have a clue what we wanted or what would be best but Tiffany answered all the questions we didn’t even know we had! She is extremely knowledgeable about the products! She made the decision so much easier for us!! Thank you, Tiffany!
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July 2022 by Rocky V.
If you absolutely know what you specifically need, it's not a bad store. If you need help, OMG go to Ace Hardware or similar store. It's not like the Home Depot of the '90s. No one knows anything. Folks in the hardware department could only identify a hammer 2 of 10 times. They downgraded the paint selection & quality. I could go on. Tried their curbside pickup. After phone rings 3:10 an apparently tired young man answered very politely. Gave him my order info and he found the order. Said he'll be right out. He was. Hustled out and gave me my order. I could tell he was the 'go to' guy. That's what companies do they wear out the good people until they no longer choose to work there. I feel bad that this young man will eventually reach that point, but his next company will find a real gem. I wish him all the best.
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December 2021 by Ukim R.
The worst customer service I have ever experience. If they continue to treat customers this way they will be out of business just like, MW, sears, Fred Schmidt, customers are tired of spending there hard earned money at companies that don’t provide the services that have been paid for.
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November 2021 by Mandy Funk
Thank you so much for the kids kits! We always have a great time building stuff together.
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April 2021 by Hamid B.
Love that I have home depot next to my house and I'm happy that during construction in my house I was able to find everything that I've been looking for 5 start indeed
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April 2020 by Doug Storie
Always helpfull staff with knowledge of how to do projects.
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October 2019 by Tom Fross
Great place people know what I need when I ask them
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September 2019 by Ken J Woods
Home Depot in Hays needs to get their crap together ASAP... Will never walk in one of their stores again...
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June 2019 by Garrett Reukauf
No major complaints about HD, but they could relax on the Home Depot Credit Card solicitations. I visit HD often, sometimes multiple times a day and every time I check out I’m asked if I want to “save $25 and sign up for a HD card”. I know the cashiers get a bonus for getting an applicant, but it gets annoying after awhile.
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February 2019 by Christine J. Jumper
Very good store. Helpful people.
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January 2019 by A Payne
Very clean store and the help from a hardware employee was acceptional.
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January 2019 by Melinda R.
Well my brother just got his 16ft extention ladder stolen out of the back of his truck from the Hays Kansas Home Depot and I guess someone needed it worse than him...He went in and told the clerk and they took his information all down, not sure if they have cameras outside but do you think they will do anything about theives in their parking lot in the middle of the afternoon. I know the HPD wont do anything about it even if he had the police report. Would be nice if they would offer to give him a new ladder.
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September 2018 by HFD BFJ
They've got very skillful and dedicated installers. Very helpful, even though they're not directly employed by home depot, I got very detailed advice on how to complete my project. I would definitely take advantage of using the install services on my next project. And they do have some very beneficial financing options.
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June 2018 by James Malfy
purchased materials for delivery last week. when it was delivered today the first thing the driver said to me was that there was some materials missing and that some of the material was damaged. well it turned out that not only did they short me 3 sheets of PVC green roofing panels they also gave me 1x6x8ft pine siding boards instead of 1x8x8ft common boards. the driver took pictures of the load and said he was going to speak to the shipping supervisor ( Marisa) and have her
