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June 2024 by IamNotAdoctor
Awesome selections, price match guaranteed on products through *most* websites! Service is awesome. The manager has a lot to do and she is constantly working so hard. I know some days must be a lot, but she is always willing to work with us and has such a nice personality. The other workers are so friendly and knowledgeable as well. Some workers are just as excited when I find a good price match as I am! Most times, if I have a question about a pet, someone can assist with some good feedback. I just hope corporate knows what a gem they have in the Hays store, as the place is ran very well by a very efficient team! ? We plan on doing business here for a long time!
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June 2024 by Anna-Maria Romero
Very helpful, good selection
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June 2024 by Jody Vesper
Always helpful folks
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May 2024 by Amanda Smith
Dont ever buy fish or hamsters from them cuz they die in less than two hours
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April 2024 by Mary Bucher
The employees are very helpful and friendly and their service is great
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March 2024 by Kerrie
I took my dog to Petsense for the first time to have her nails trimmed and I believe it will be the last time. The grooming facility seemed dirty and there were a lot of dogs whining to get out of there. The staff kept calling my dog by the wrong name and when I came to grab her she was under the door trying to escape. When we got up to the register, the guy working didn’t have very good customer service and was low key terrible. Then when I paid for her nail trim, it was $20!?!? They didn’t file her nails at all they just clipped them, I know I watched them the whole time. I am just going to trust my vets office to do it from now on. Lesson learned.
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February 2024 by HFD BFJ
Groomers are always good with my dog.
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December 2023 by CJ Norris
I have 2 naughty cats and the ladies grooming were so sweet & knew exactly how to handle it!
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October 2023 by Audrey Almendarez
Visited my sister in Kansas and she took me here. Got some Halloween cookies for my furrybabies, which they loved! Will definitely come back here on the next visit!
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July 2023 by Nathan Harrison
Nice place
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July 2023 by Chris Hunt
Love the pets in the store.
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July 2023 by Samantha
Walked in, and no one was around. Looked around a while for cat toys, still no one. Just left.
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April 2023 by Derrick Pfannenstiel
Terrible. I paid for a full groom and nail trim. Both dogs came back with only a few nails clipped and the hair under paws was not clipped. But I was definitely charged for it. My golden retriever looked like he gave himself a haircut. I understand dogs can be a handful, but that’s what they are paid to deal with. I do not believe these groomers have ever had any training or even seen a dog before. I’ve cut my dogs nails so I know it can be done. It was $100 for both dogs and it looks like a $3 haircut from Helen Keller.
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February 2023 by Jimmy Steffensmeier
Great little but actually kind of big pet store. Needed to get some stuff for my dogs on my way home to KC from Colorado Springs and I saw this on Google Maps. Easy to get to from the Interstate, got everything I needed! Comparable to a Petco or Pet Smart but with a more personal, small town non-box store kind of feel to it.
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December 2022 by Gabriel Koerner
Love bringing my dog here to get an l trim and groom the only problem is is that the groomer if it's busy there is no telling if she's in or not or if there's even time and a lot of the time I sit there and wait for at least 30 minutes to an hour have any place to sit down or anything like that even though there's space there for a bench
