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May 2024 by Sheila Toon
Been waiting almost 3 years to get my pool fixed. Calls don’t get returned. Estimates don’t get sent. Huge run-around!!!
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March 2022 by Stacey Woods
We absolutely love Pools Plus. We bought a hot tub from them and they did such a great job with the delivery and installation. They are always available if we have any questions. We also worked closely with Jerrod Koonse from the Hays store. We owe him and the company so much. They helped us with a hot mess of a pool build from another pool company from Garden City, Ks “Splash Pools”. I would totally not recommend Splash (Kelly Deremus). If it wasn’t for Jerrod and Pools Plus we would still have a hole in the ground and that’s all!!! Pools Plus went above and beyond to finish our pool and the customer service has been amazing! Highly Highly recommend POOL PLUS!!!
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February 2022 by Pat Bedore
Very knowledgeable staff and the delivery was on time. We really enjoy our hot tub. I would definitely recommend Pools Plus Hays if you are in the market for an affordable hot tub.
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February 2022 by Debbie Jacobs
We purchased our hot tub in August knowing we would not take delivery until October. They had the hot tub in stock so we were good there. There were a couple of delays in the delivery due to Covid but it all worked out.Their staff is top notch, knowledgeable and very helpful. We have bought chemicals from them for several years as well. Highly recommend ?
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July 2021 by Scott Delo
Professional, reasonably priced, and had the part I needed.
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March 2021 by Holly Brown
Very helpful!
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August 2020 by Juanita Hernandez
Pools Plus is an great store! They came out and looked at the pool today. They were very helpful, detailed and courteous. I inherited a pool that turned green about 10 days before we moved in. Lol. Their Pool School is nice and they encourage questions and also understand that it's a lot to take in. At the end, they took a sample back with them to the store for testing. I went to pools plus after the school so I could get some pH decreaser. They are very professional and friendly at the store. They didn't rush and helped me to feel like I am on my way to being a successful pool owner. Thanks a lot Pools Plus! ☀️?
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February 2020 by John Fross
Very Knowledgeable & Friendly, I really enjoy doing business with the folks at POOLS PLUS.....
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July 2019 by Jaci Feil
Jerrad is fabulous! This man is passionate about his work! What a quality person he is...tireless. We have so enjoyed working with him through this process. We totally recommend Pools Plus in Hutch and Hays! Thank you, Jake Easter and Jarred Koonse for making our dream come true!!
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June 2019 by Joe Wasinger
Very knowledgeable and helpful!
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July 2018 by Brandon
They do an amazing job of ensuring your pool experience. Very helpful, and great service.
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March 2018 by Brandon Kingsley
They do an amazing job of ensuring your pool experience. Very helpful, and great service.
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January 2018 by Kevin Proberts
Jerrad is the man for getting things taken care of.
