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August 2023 by Rhonda Schenk Pitts
Absolutely the best customer service I have ever had the pleasure of receiving. Highly recommend.
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June 2023 by Zach Day
The showroom is beautiful and very well put together, the quality of furniture is solid and the fact that's it's all American made is very cool. In my humble opinion the mattress lineup is lacking a bit and the prices are high but that's not always a bad thing. You get what you pay for. Its definitely got something to establish the new look your looking for just don't think your going to get it for cheap.
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December 2022 by Kayla Hickel
Karen & the crew were so great to work with. I loved shopping the wide selection of high-quality beautiful furniture and couldn't be happier with our purchase. We'll be back!
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October 2022 by Jan B.
Can hardly wait for my sofa. Very helpful selecting my fabrics to coordinate with what I already have. Karen has a great eye.
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January 2022 by Brooke Teal McAlister
We were really happy with our services today! We were able to buy directly off the floor and it will be delivered tomorrow! Thank you, The Furniture Look! ?
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July 2021 by Jody Vesper
The people here are great! Love all the choices and the way things are laid out. Have always found something I liked...
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May 2021 by Peggy Askins
Sales people very helpful!
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April 2021 by Mitch Williams
Love going there awsome ppl
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March 2021 by Jon Jacobs
Bought a lift chair for my Mom. Very friendly staff delivered within the hour great service.
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August 2020 by Tomi Rues
We were going to order our living room furniture online because we wanted American made and the company we were looking at was very reputable. However, I remembered the positive experiences we have had in the past with The Furniture Look and decided to try local first. Wow! So glad we did. They (especially the young woman who has a degree from KU in Interior Design) were wonderful to work with. They took their time with us and we got exactly what we wanted. Also, most of their inventory is American made, so we were able to accomplish that goal as well. We are very satisfied and looking forward to receiving our new items.
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February 2020 by John Cooke Fross
GREAT PLACE TO PURCHASE ALL YOUR FURNITURE NEEDS! THE FRIENDLY STAFF AND SERVICE ABSOLUTELY CANNOT BE BEAT BY ANYONE.. THEY REALLY TAKE CARE OF THEIR CUSTOMERS, BEFORE AND ESPECIALLY AFTER THE SALE! KEEP UP THE GOOD WORK, LADIES! JH FROSS..
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October 2019 by Donna L. Augustine
Beautiful store.... unfortunately they won’t help when a manufacturer fails to stand behind their warranty .... even when you’re within the warranty timeframe.
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September 2019 by Megan Ball
Beautiful selection! The business is owned by people who care about the quality of their products and commit their time to improving and giving back to Downtown Hays!
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August 2019 by Chris Palmer
Always friendly and very helpful. I've purchased several items from The Furniture Look and have always been very satisfied. In the process of ordering a love seat. Because of allergies Karen has been extremely helpful in finding the right material for me.
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June 2019 by Eric Boss
Very nice selection. Had what we were looking for.
