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January 2024 by george davis
Excellent thanks USPO..
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March 2023 by W W
Ever since the regular mail carrier retired, mail service has went down hill. Haven't received 5 letters since then, and nobody knows we're there at. I would say they got delivered to someone address and they threw the mail away
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August 2022 by jerome jerome
Hi my name is Carlos enjoy your day
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February 2022 by Timothy Green
I love the old school post office. I cannot believe all these negative Nancy’s…. Every time I go in here, I was helped in a timely manner, and treated well!!!
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September 2021 by Samuel Ortiz
There was a heavy set man that was extremely rude to me and didn’t help me with my problem.
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June 2021 by USA Outdoors
My package is 5 days late and is still on its way to me I’ve been waiting for couple weeks for a little package not a good service
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December 2020 by Rene M.
Due to the extended time it is taking to receive items in the mail, I contacted the office in Hays, Kansas, to change the mailing address. I spoke with a gentlemen named Donny and he was very helpful. He rerouted my packages and spoke honestly with me about delivery dates and such. Donny was very sincere and kind with his information. Thank you for assisting me in my holiday needs. Rene Meyers Hays, Kansas
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May 2020 by Ignacio Barrera
on the phone an hour already, they won't answer. really shows how much they care.
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February 2020 by Daniel Hertel
awesome awesome
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October 2019 by C Brungardt
The postal service employees are always, helpful to me!!
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August 2019 by Rylee Kelley
After calling the 1800 number for USPS I waited on hold for an hour, the employee was rude, confusing, and ultimately extremely unhelpful. I called the local Hays post office and they cleared my issues within minutes. I have always had a great experience in the office or on the phone at the Hays post office.
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September 2018 by Deborah Frederking
I called the 800 # to find out about a package that never reached my daughter who is at the college. The woman who answered the phone was very rude and clearly had no idea what she was doing. She was short and condescending and ultimately gave me all the wrong information, as I later found out when I called back today to followup. People like this should be held accountable. Not okay. First my package is not delivered, then I have to wait on hold for one hour, then I get a rude/under trained employee who has not business working with the public, and ultimately was a complete waste of time. I should have gotten her name and reported her to a supervisor, but felt like she would hang up on me if I asked for that, and after sitting on hold for an hour the first time, I would not have gotten thru to anyone by calling back. Really sucked!
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June 2018 by IamNotAdoctor .
Great, knowledgeable experts. Attitudes are inviting and helpful. The building is also very clean as well.
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October 2017 by Tiff Bourland
Great, knowledgeable experts. Attitudes are inviting and helpful. The building is also very clean as well. I have had slightly discouraging moments with delivery drivers, yet I understand that everyone is human and things happen. There have also been more positive happenings rather than negative. Thanks for all the good work USPS of Hays, KS!
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October 2017 by Shell Schwab
We enjoy our post office. They do a good job.
