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March 2023 by Tyler Leggett
Showed up 3 hours later than they said without communicating they would be late.
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October 2022 by Lane Turgeon
My friend walked away from his car to check on parking for about 5 mins - towed away.We are musicians, and on our way to a gig, and the tow bill ($200) was more than we were getting paid.Honestly pretty unreasonably, all legality aside, for a tow that was less than 2 miles away to cost that much.Pretty greedy.
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December 2021 by Lacy Howland
Amazing serviceCarl called before arrival and called to let me know my car was dropped off. Will use them in the future.
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November 2021 by Jennifer Smith
Carl was not to be blamed. I waited 4 hours. The dispatcher should have found an alternative when it became apparent that Carl was having a hard time completing the appointment before me. My roadside assistance was scheduled through State Farm.
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June 2021 by Jeremy Broadstreet
Made a reservation online. Showed up and door is locked. Phone goes straight to voicemail.
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May 2021 by Vicki Quade
Just be aware there are fees and filling the gas tank up to deal with. I did have a problem with a mix up on my reservations but it got cleared up with no difficulty. I dealt with Preston who was very friendly. Though advertisements are $19.95 for renting a pick up - they take into consideration the mileage and other things so I paid a little over $47.00 for the truck for 2 and 1/2 hours and 30 miles of travel. All in all my experience was good, the staff was friendly, and the vehicle was awesome to drive!!
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January 2021 by Patrick Hill
J and R Towing failed to arrive waited over 2.5 hours don't use them didn't even have the courtesy to call and cancel pathetic service
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January 2020 by Presley Johnson
Carl with J&R Towing and Recovery did an amazing job! He called me 30 minutes before he was going to arrive to the vehicle, and took extra care and steps to ensure my vehicle sustained no extra damage, which in turn made sure the car was drive-able, so I didn’t need a full tow. They also had a great rate that didn’t cause me to break my bank, and both the owner, and my driver were extremely friendly and helpful. I recommend this company 100% and will definitely be using them the next time I need a tow.
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September 2018 by Shane Allen
Not sure why the reviews say this place is closed but Jose gave me great service and is open for business.
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July 2018 by Kevin Price
Why is this dealership still listed. This business is CLOSED PERMANENTLY.. Jose conducts fraudulent " business" and J & R Towing is permanently closed due to fraud and an illegal license, and pending lawsuits.. Deal with this person at your own risk, be forewarned.!!
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December 2016 by Mary Ann Lyman
Made a reservation and went to pick it up. There was one guy there who told me he couldn't help. The guy who could help was going to be back 30 minutes later. You can't call the store directly and the call center is a pain
