-
December 2023 by Trista Kemp
First encounter: company assured me for over a week they had been to my home and done repairs. After back and forth calls, they finally showed up and come to find out they were at the wrong address the whole time doing work.Second encounter: company showed up to relocate heads after concrete work was being done. Company denied being suspect of leaving large footprint in wet concrete that was roped off. Until camera proof was showed, they declined to own the mistake. After calling to express my concerns with being upset and not paying until all work was corrected, gaylen threatened to come dig up my yard and accused me of having a problem with an old man. Very unprofessional overall. Paid over $3,000 to the company for terrible service. Do not recommend this company!!
-
September 2023 by Dave Hicks
They have been very good to work with, any concerns I have had they have taken care of on a timely basis. They installed a new sprinkler system and sod and did a great job.
-
May 2023 by Joe Mayhew
Service man Galen was excellent. The huge problem I have is they lied on labor both times Galen was here I was outside talking with him the whole time he was at our property in Newton. The owner said a second person was at our property and charged extra labor charge. We paid the bill but will never use them again. One a business owner lies to me over the phone when both my wife and I were her both times I have a huge problem with that.
-
April 2023 by Deena Kelsey
Asked for them to come give us a Quote back in October of 2022. Maria came out and looked and I have emailed numerous times and still no Quote in April 2023, they won't respond to my emails or call me back.. Your Loss on a job!
-
May 2022 by Kyle
So after doing some research (which I should have done before hand) stay away from this place. We bought our house and the sprinkler system needed some work before we could use it this summer. They came out fixed the problem but left a mess and didn't finish the job. One sprinkler is buried in the ground flooding a spot. Another barely comes up and just makes running water down a slight hill. Some sprinklers aren't rotating like they should. When the owner came out to give us back a tool they accidentally took we also wanted the heads back that they replaced because they still worked. They ended up throwing them away but gave us new ones while proceeding to say that we accused them of stealing the old ones (which we never implied that). He then proceeded to cuss at my partner saying that we wanted a discount because we couldn't pay the bill (once again a lie). When we left a review on their Facebook page the owner had the audacity to say that he doesn't always know the morals of the customers he deals with til its too late. What kind of owner even says that about their customers? Once I did some digging I found out that this wasn't just some random incident of a guy having a bad day. Former customers and EMPLOYEES have said that this guy has a bad attitude with a temper. I found out that he gets lawsuits filed on him yearly. All of this, including my review, could have been avoided, and we would have been happy customers had the job been done right with the issues that were brought to his attention resolved in a professional manner. I just don't understand why it has come to this and why it even happened in the first place.Service: Irrigation system repair & maintenance
-
May 2022 by Krystal Hague
Owner yelled at a family member bringing her to tears. An employee had to apologize for his behavior and said it is a regular problem. Avoid this business even if you have to find service 100 miles away.
-
October 2021 by steve brecheisen
Asked for a bid to regrade my yard and finish sprinkler system. I called several times and they kept saying they would get to me in a day or so. Never did.A sales rep got in touch with me. The sales rep that reached out to me gave me some prices that I thought were good and competitive. They got to the work in a timely manner. The crew that did the work was very good and very personable. They set my sprinkler system for me to water the sod they installed. They then followed up a week later and reset my sprinklers for me, which I thought was excellent customer service. They more than made up for the person that didn't get the bid to me in a timely manner to start with. I would recommend them if you need work done in your yard and with your sprinklers.Services: Sod installation
-
August 2020 by Tim S.
Installation issues with water main to sprinkler caused flooding when ground settled, Driers band aid fixed it with multiple hose clamps to get me by until the next season. Once turned back on it again leaked, they came out and fixed it properly, but charged $140 to fix their mistakes.That with a couple of lawn areas that don’t get equal coverage make me a little leery of recommending their services.
-
May 2020 by Brenda Venso
Awesome customer service. Very detailed and does a great job. Have used them for many years and have never been disappointed.
-
December 2019 by Grant Unruh
Irrigation system has been working flawlessly for 3 years now!! Thanks
