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February 2023 by Becky Stillwell
I retract the previous 5 stars designated. Today when I called for what should be a relatively easy request - a copy of the invoice - was not to be had or even thought about. The woman at the other end became the troll under the bridge when I asked for the invoice, giving date, party and where it was given. This woman obviously had somebody get her out of the wrong side of the bed. Suggesting courtesy would be lost on her. Reviews obviously not her thing either, I'm sure. If you ever find yourself traveling through Kansas, hope that the rest of the folks are more helpful than what I was subjected to. Don't have to call there ever again, thank goodness.
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May 2021 by Michelle Demel
They're very fast and the knowledgeable of their flowers ordered funeral flowers I've order Valentine birthday they have great service Also they have great hair products in there and great gifts Stop in check out the merchandise
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January 2021 by Augustina Vondracek
If I could give zero stars I would! I ordered a beautiful flower arrangement through Teleflora! Hoisington floral received that order. I wish I could attach pictures. I paid almost $100 and my friend got a $10 arrangement that looked like it was from Walmart you buy and arrange! Oh and the lady hung up on me when I called! Umm looks like that’s her MO!! Not going to let her get away with this!!! Making complaints to Teleflora and will continue to contact the shop till something is done!!!
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December 2020 by Body K.
If I could give zero stars I would! I ordered a beautiful flower arrangement through Teleflora! Hoisington floral received that order. I wish I could attach pictures. I paid almost $100 and my friend got a $10 arrangement that looked like it was from Walmart you buy and arrange! Oh and the lady hung up on me when I called! Umm looks like that's her MO!! Not going to let her get away with this!!! Making complaints to Teleflora and will continue to contact the shop till something is done!!!
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July 2020 by Ashley Porter
I have never had customer service as poor as this. I called for a receipt and the lady was beyond rude. She literally hung up on me and I can promise you I was very nice. Will never order from here again.
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March 2020 by Cassie Morales
I will never go back and do buisness with them again!! My husband paid $71.99 for a dozen Rose's but Instead I received 5 Rose's and 2 birthday balloons. The floral arrangement was horrible and the balloons werent even attached very good to where one of them broke off. I called them and the owner Loretta was very rude and started yelling when I brought it to her attention. Also charged a $13 dollar fee for delivery! Will not be going back and will take our buisness to great bend!!
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January 2020 by Audra Clark
Will not go back. Took my kids in to get balloons for my son’s birthday and got a rude voicemail when they were done saying “I’m waiting for you!” Went back to pick them up without my kids and was told “I’m SO glad you didn’t bring your kids in this time..........they would’ve been no help to you........” Also, three of the basic latex balloons popped by the time I got home. Between bad service and bad quality, I don’t know why anyone would go there.
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March 2019 by Daphne McTague
I get the opportunity to call these ladies several times a year and they never disappoint and make it so easy to call and place orders over the phone. And their arrangements always look so nice!
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December 2017 by duanereif
Why anyone does business here is beyond me! Wilted, sparse, half dead wilting flowers for my mothers funeral. One wilted stem of flowers was held up with a piece of wire! They were ordered by people from out of state so they wont ever see how they were ripped off. DONT ORDER FLOWERS FROM THIS PLACE! (The flowers from Dillons in Great Bend are all beyond beautiful!)
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November 2017 by Deb R.
This is the WORST flower shop EVER!! The flowers are usually wilted, sparse, sometimes they use wire to hold the wilting flowers up. The owner is horribly rude! The pictures that I've attached are a wilting arrangement from Hoisington Floral compared to a perfect arrangement from Dillons in Great Bend.
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September 2017 by Taylor bailes
Unknowingly spent $50 on an arrangement worth at most $30. I live in Washington and sent my mother in law flowers and she sent a picture of them and WOW. What a disaster. I worked in a flower shop for 3 years so I know what things are worth and how arrangements should look. Very disappointed.
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June 2017 by Audrey Jenkins Johnson
Loretta Finger, owner of Hoisington Floral, was very rude on our wedding day. She charged us $80.00 for six 36" balloons. Three would not float, so essentially $80.00 for three balloons. My husband went ahead and paid since he didn't want to disappoint his bride. I (the bride) tried to call and resolve and even offered to pay $40.00 since half the balloons wouldn't float. She was very rude and cited that she had to take a break after tying each balloon so she would not compromise and proceeded to speak hatefully, extremely rude. I have done business there before, but I can guarantee this establishment will never get another dime of my support...even if it were the last floral shop on the planet. Customers beware!!
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November 2014 by Cody Sweet
Spoke with a woman on the phone regarding a funeral order. She was not helpful, very curt, and downright unpleasant. I would not work with shop again under any circumstances. Unfortunately, there seem to be not many other options in the Hoisington area for floral work.
