Westlake Ace Hardware is a friendly and well-stocked store known for its helpful staff. Customers appreciate how employees greet them upon arrival and quickly assist in finding items, often providing directions to specific aisles. The store offers a wide range of products, including painting supplies, lamp oil, and unique fairy light bulbs at reasonable prices. Customers value the quick and easy checkout process, and many have had positive experiences with product returns, such as swapping out broken tools without hassle. Overall, Westlake Ace Hardware is considered a great asset to the community, providing a pleasant shopping experience with knowledgeable staff and a good selection of items.
Friendly people that know their business. Always have thoughts on ways to make things happen.
November 2025
Awesome store and employees, will be my go to after a less than mediocre experience at the big blue store. Ace swapped out a broken craftsman tool in less than 5 minutes without hesitation or interrogation. The big blue dump doesn't honor manufacturers warranty for the products they sell.
November 2025
Great customer service, and a super knowledgeable staff.
