-
January 2024 by R E (KsHutch)
Great place to Bank. Staff is very helpful.
-
July 2022 by Megan Webb
I must say this is the worst customer service I have ever seen from a bank.
-
June 2022 by Johnny G
Wichita KS 21st st. Do not Bank here unless you want to have your money in the hands of the incompetent staff.I called the location and asked if they would cash savings bonds for nonmembers. They said yes up to $1000.The teller(young guy in his 20s with brown hair) Did the computer work and had me sign the back of the bonds(this voids them they must be signed in presence of teller) Then the phone rang. It was the Manger saying don't cash them.Now I'm out of over $300 dollars because now my bonds are void.
-
July 2020 by B Fil
This is my bank very friendly and helpful greater every Tim I walk though the door always treated like a vip
-
August 2019 by Christy Ford
I wish they provided a suggestion box for their customers. This bank bought out Central Bank, and took away it's best features. My husband and I had been with Central since moving here 10 years ago and loved it. We wanted to give this bank a chance because we were hoping they would still have the same customer care. They do not. This bank is completely institutional and they will not remember your name. We're currently looking for a new bank.
-
August 2019 by Erik G.
This is the first bank I've ever called where they direct me to a call center. It's kinda funny watching this small-town bank try to pretend to be a big-time bank. Horrible. I was a customer at Central Bank for over a decade but this new place is a total joke. It's time for me to find a new bank. I agree with Tami and would give negative stars if it were possible.
-
May 2019 by Tami J.
If I could give this bank negative stars I would!!! They can't seem to get anything right. The mobile app is worthless and not at all as good as the previous owners'. Unless the name on the check exactly matches the name on the account, they won't mobile deposit the money.
-
April 2018 by Chance Lammer
They close to early need longer hours other then that they are a great bank
-
November 2016 by Lord Scunt
Friendly and always helpful.
