Cox Store in Hutchinson offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. The store is known for its amazing customer service, with knowledgeable and patient employees who assist customers with their tech needs. Many reviewers appreciated the support they received while addressing billing questions or signing up for new services, with staff members like Jennica and Autumn praised for their helpfulness and ability to lower bills significantly. However, some customers noted that the promotions available are mainly for new customers, leaving existing customers feeling overlooked. Overall, the Cox Store is recognized as a reliable location that delivers personalized support and exclusive offers, making it a great place for tech upgrades and assistance.
The customer service in store is amazing all the employees are very knowledgeable patient and help assist my grandma with her phone and internet products. Only reason I gave it a 3 start bc all the promotions are for new customers there no promotion for existing customers
March 2025
It seems like we got lucky, there was no waiting. The guy who helped was awesome. It was a good experience
January 2025
Everybody was nice and friendly. The service was great
