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March 2024 by Natalie Leikam
They wont return anything that dont work even with reciept .
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February 2024 by Cameron S
Great products and excellent customer service
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February 2024 by K K
This place has gotten pretty bad. The ‘manager’ does not smile, looks angry and has multiple tats and piercings on face, very unprofessional behavior and presentation. Older lady is so rude to everyone, another guy doesn’t know how to do returns. The store is empty of customers and they are rude to the 2 customers they have. They need true leadership here and someone who looks and acts the part. I won’t drive over to shop anymore due to their rudeness and in professionalism. Prices are high for not having any customers. Train your employers to do better and smile at customers.
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January 2024 by Darin Niehaus
Bought a gun from them and have had to send it back 2 times since last year. This time took it in back in November and they still haven't shipped it out yet and it is now January 14th and it's still in the store. This to me is POOR CUSTOMER SERVICE AND MIGHT NOT BE BACK.
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January 2024 by Jerry Larson
Took awhile to get help. Although it was Christmas. Its nothing unusual for this store. However they a decent selection. Just be prepared to wait for a while if you need help with something.
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January 2024 by Lori Martin-Price
Have great after Christmas clothing sales.
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December 2023 by Adnan Khan
One of the worst customer service. I ordered the item online 11 days ago. It shows online it is ordered but no ETA. Call the store for order inquiry hold for 15 minutes and then they hang up. So, I cancelled the order and went to the academy sports website and ordered the same item for 50 dollars cheaper and their website provided me the ETA right away.
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December 2023 by Kelly Smith
Could not find what I was looking for and after walking through the whole store, found no employees to help. Disappointing. Left without getting anything on my list.
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December 2023 by Bill D
This store is AWESOME!!! I arrived shortly before closing on Black Friday. The staff was WONDERFUL! They stayed an additional 15 minutes to take care of me and find what I needed. You just don't find customer service like that anymore. Highly recommend this store. They have earned a customer for life.
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December 2023 by Larry drake
Huge store work a wide variety of stuff. No help to speak of and the place has a rather odd funk smell. Very high prices.
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October 2023 by Mike Stouffer
Came in looking for a Squat Rack but they didn't think they had one in the store. Before calling another store Jordan double checked the back and was able to find it! And helped me load the 200+lb box into my truck. Can't thank him enough! Great customer service!! Will definitely be my go to store from now on!!
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July 2023 by India Fraley
Every time we go in this place, you have to hunt down a sales associate. No one ever comes to the gun case.
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June 2023 by Man Thing
Bike broke after a month and a half, I was super lucky not to get injured. They would not return it and told me to contact the manufacturer. Do NOT give these corporations your money they will screw you the first chance they get.
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April 2023 by Joleen Wingert
It was very bad only one employee and he wasn't helpful at all we were looking for swing set that we seen on line and he didn't come to help us we had to hunt him down after I even called the store while I was in the store but he never came so we went to leave and seen him at the front of the store was a very bad
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April 2023 by james holton
Always some problem at the checkout. I spent more time there than shopping.
