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April 2024 by Lyle Rease Cason Jr
The conspiracy theory about this place being nothing but a front for money laundering seems to be confirmed for me. The wife and I went into the store because we actually wanted to purchase a new mattress. We walked around the store for about 5 minutes and during that time not a single sales person was seen.So since they obviously didn't want or need our business we went to Mattress Hub on the corner of 30th and main and purchased our new king size mattress.Edit: a month after posting this, someone from the store messaged me, saying..." I'm truly sorry to hear about your recent experience, Lyle. It's disappointing to know that you and your wife were not given the attention and service you deserved during your visit. Please know that this is not a reflection of our usual customer service standards. We'd love the opportunity to make things right and show you the quality service we're known for. If your willing, please feel free to call or text us at your earliest convenience to discuss how we can better serve you."This is all fine and good except I said in this post that we ended up being required to go to the Mattress Hub at 30th and Main to purchase the needed Mattress, so short of providing us a free mattress I fail to see how "They" could "make things right."
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March 2024 by Todd Wilson
Walked in, was greeted by employee John Bauer, asked us what we were shopping for, told him, took us to a selection of beds, explained everything about the bed, answered our questions. We purchased exactly what we were looking for. Thank you John for your professional help and we highly recommend him if you're looking for a new mattress.
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March 2024 by Larry Burch
I yet have to wait for delivery of my perches but I liked the story and John was a true pro and I injured him as my server . The timing was wrong for dilevery but that's my fault I have to be in sailna on the day of dilevry but will go home long enough for the dilevery then go back to Salina my Daughter is having surgery on the same Dat as delivery . I have to have her at the surgical center in Salina by 5.30 AM and then drive home to wait for the delivery.
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March 2024 by Levi Schenk
Absolutely delightful, helpful and wonderful staff. Able to find a new mattress that met my needs and budget. 10/10 would recommend and will return for any future mattress needs.
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February 2024 by Devin Isenbart
AMAZING customer service. Wasn't able to order online due to a shipping technicality. I called to place an order and then requested in store pickup. No problem ? got the order placed. Items will be in, in a few weeks. Easy peasy! Very pleased with their service. Can't wait for new beds for my whole family.
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January 2024 by Twitch
This is by far the best customer service and mattress I’ve ever had wade is hands down who you want to talk to he’s amazing and took such good care of us definitely recommend mattress hub in Hutchinson ks talk to wade. 20 stars if I could.
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January 2024 by Liz Peirce
Positive experience. John was very helpful.
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January 2024 by lexi wooten
awesome experience!! got a brand new mattress for a good price. wayde helped me pick mine out and he was very thoughtful and friendly!!
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December 2023 by Stacy Waybright
John was great. Quality product at a great price.
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October 2023 by Carol Gardner
Guy knew his stuff but mattresses at 2-3 thousand suck.
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September 2023 by Sandy Siegfried
Very friendly. Nice to do business there
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September 2023 by Conservative
Very good experience, sales rep was very informed and helped me make a good purchase.
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July 2023 by Donald Staples
John was very helpful and knowledgeable. Helped us to find out what we were looking for, and setting up the out of state delivery.
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June 2023 by Lee Cline
We had a good experience at Mattress Firm Hutchinson. The younger John was knowledgeable about the business and helped us decide what was best for our needs.
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June 2023 by Christina Cook
The order process was easy and I did cross several states but I had to pick it up with out paying a huge fee for delivery which I felt rediculous
