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November 2023 by bjtrueblue
I went in for an oil change and tire rotation and asked them to check out the front end because we had been hearing some noise. After inspecting everything they found a couple of parts worn out and helped get the extended warranty coverage we had purchased to pay for the expensive repairs. Thank you to Mike M and the technicians for your quick service.Services: Steering & suspension repair
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November 2023 by Tabatha Senter
Dropped my car off, then they called and talked me through the process got it all figured out with warranties and then their company that deals with payments. The guy said great pick up tomorrow your all good. Then I go to pick up my car and they can't find my car or the paper work for my car. After they find my car they said I need to pay after I showed receipt for my pay arrangement and said no that I still have a balance. I had to call the company to verify that my balance was taken care of. Then they said ok here is your key. The whole experience was frustrating.
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November 2023 by Diana Wendell
My radio had ceased working & needed to be replaced. The order was placed and it arrived in two days. I was scheduled for the next day and now I can make my holiday trips with music! So glad I purchased the extended warranty!
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October 2023 by Katy Diggs
I took my SUV in for an oil change and new brakes/repairs. They did an excellent job with those repairs! I even received an inspection video from the techs and was able to text back and forth with them regarding my vehicle which was convenient! Later that day I received a text saying my vehicle was getting its complimentary car wash and was ready to be picked up! I'm very happy with my experience and would recommend 10/10!Services: Brakes
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October 2023 by Tony Urwiller
I was very impressed with the customer service I received. I’ve been with another business for 30 years but could t get them to call me back. Midway went above and beyond to earn my business. Will be switching my business. Thanks for your work today.Services: Tire rotations
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October 2023 by Rhonda McCurry
I had an immediate need for two new batteries and was at a busy event, so was hoping to get in to Midway motors in a pinch.I had an immediate need for two new batteries and was at a busy event, so was hoping to get in to Midway motors in a pinch.Terrence squeezed me in, replaced the batteries and washed my truck in 45 minutes. It was awesome. I purchased the truck here too and appreciate the customer service.Service: Auto battery maintenance
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October 2023 by Patty B.
I have nothing but great things to say about Midway Motors. Miguel was very professional and personable. You can tell he loves his job. Always has a smile on his face and very friendly. He's a hustler.. I appreciate him and the others that have taken care of my car.Services: General repairs & maintenance
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October 2023 by Sid Chisle
I always wondered what I would do when Jim Turner, the passed Service Manager at MWSS Toyota, quit or retired.Now I know, I took my Toyota vehicles across the street to Midway Motors to keep the great service that I have always had with Mr. Turner.Thank you Jim and all of the other Service Staff for your great job today.Services: Electrical repair
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September 2023 by Teresa Daines
Midway Motors has earned my trust all the way. If I have an issue with my vehicle, they get it in and get it fixed. I wouldn't trust anyone else to work on my vehicle. Midway Motors knows what they are doing.
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September 2023 by Bonnie White
I took it in for repair of a couple of items & my granddaughter told them to check it for other items that was .needed. they found some more items & called to see if I would like them to fix those also. I told them to go ahead. This was in a 2005 vehicle bought new with the idea of it being good till I didn't need a car any longer! They were very good on the repairs they did ! Called me when they found something so I could say yes or no. I was so pleased with their work!!! It's my pleasure to recommend them!!!Services: Air & cabin filter replacement
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September 2023 by Stacy Sanger
Your shop helped me complete repairs on my fuel pump. I had my fuel pump replaced on vacation the year prior at a small shop and it failed. After arguing and having an exceptionally negative experience with Jim in your service center Terrance turned things around and went above and beyond at turning a difficult situation into a much easier one and I am extremely grateful for his help. He deserves many praises for his professionalism during this situation.Service: General repairs & maintenance
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August 2023 by Rod Jackson
Great place to do business with! Worked with Terrance on some new tires and alignment. During the process, we found out some other parts needed replaced. He was able to get these approved under my extended warranty, saving me approximately $1500. They have always taken great care of me at Midway Motors!Service: Tires
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August 2023 by Erin Poovey
I had an 8am appointment for an oil change/tire rotation, but apparently they were already so far behind or had enough earlier drive-ins that they didn’t get my vehicle in until about 10am. Was finally able to leave at 11am.The receptionist let me put the milk I had bought while waiting in the employee fridge, though, so at least it didn’t spoil sitting next to me for an hour and a half while I waited before my half hour drive home. Thank you, ma’am!Services: Tire rotations
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August 2023 by Kelsey Rodriguez
I always have the best customer service, however they have not reset my oil change monitor the last 2 times of going there, even when asked. They also did not rotate my tires even though I had spoke to the person about doing it at my tire appointment. I love them though and will continue using them.Service: Tires
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August 2023 by Chris Tecklenburg
Midway motors replaced a starter on my vehicle. A few months later it went bad. They honored the warranty and even covered the tow. Very appreciative and great service. Highly recommend.Service: General repairs & maintenance
