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October 2023 by Melody Rasor
What a wonderful business. We just purchased a home for n Hutch and bought our furniture there. Best shopping experience for furniture ever. Thank you to Deb and Chris
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September 2023 by Nancy McGaughey
Didn't have a large choice of what we were looking for.
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July 2023 by melissa hartle
I loved the choices and selection. we love the couch and recliner that we picked out. When they called to set up delivery we were given Wednesday or Friday for delivery. We chose Friday stayed home and waited. After the delivery time had came and gone we called the store. We were told that it was scheduled for next Friday. I told them that was not what was discussed on the initial call. It was crazy because they have openings every other day next week but we were somehow slotted for next Friday.
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February 2023 by Kris Madd
I'm not advocating for the business just yet here in this review section - HOWEVER God has blessed me with an awesome amount of discernment regarding people and the associate named Brandon here was a darn gem. I loved that guys customer service skills and id consider myself one picky chick. Incredibly helpful and informative without all of the pressure from a "salesman". Will be back to shop because of him FOR SURE - Oh yeah, and the furniture selection looked incredible as well to be honest.
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November 2022 by Caryl Woerz
We went looking for a particular piece of furniture could not find it but was directed to look on line and then we could have them order it for us. That made it ?
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November 2022 by Fear S.
Paid for a new mattress. When it was delivered, the plastic was open and my mattress was dirty. I asked the delivery guys why it wasn't sealed and they responded with "it was probably a loaner mattress or a return". Furniture is loaned out for days to months, then returned and sold as new according the delivery guys. The delivery guys were amazing and I appreciate their honesty. Someone else has already used the "new" mattress they sold me! Asked for my money back, they refused and only gave me in-store credit. Makes me wonder how many "loaners" came back with bed bugs, roaches, lice, fleas, or any other creatures. Will never shop at Sleep Shoppe or the Clearance Center again.
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August 2022 by Denise Willis
Great prices, friendly customer service.I really love my 2 new tables & chairs. Bought my new bed from Sleep Shoppe. Great people ❤
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July 2022 by Monica Alvidrez
Beware: Bed Bugs on brand new Headboard!6 months ago our mother bought a brand new headboard from this store to go inside her new home. The first few nights she slept on it she woke up with marks on her skin, believing it was her psoriasis, she dismissed it but the marks kept returning along with blood marks on the sheets. Mind you, this has been going on for months.She finally contacted an exterminator and explained what had been going on, he checked her room, specifically the headboard and confirmed bedbugs all over the headboard which have also spread to the bed.She contacted the Manger Nathan at Furniture Mattress clearance Center which is owned by the Sleep Shoppe across the street but he was very rude and refused to help.She was given a quote to remove the bed bugs ranging from $500-$2000. At this point the best option is to toss the bed out.
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May 2022 by Chris Shank
Fantastic selection and service from a local business that cares about Hutch.
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April 2022 by Ashley Weve
What a great gem to have in Downtown Hutch. It was honestly a one stop shop for all our furniture needs when we upgraded this weekend! New couch, loveseat, rocker recliner, mattress and entertainment center all in one swoop! I cannot rave enough about the great customer service! They are a non-commissioned sales staff that honestly just wants to find you something you enjoy and within any price budget. My husband is a tall man and they helped us find the perfect set of reclining furniture that would accommodate him. With so many things being on an extensive waiting list these days, I was so surprised to see such a huge variety of in-stock furniture. On top of that, they had a super friendly delivery team that even carried my old furniture to the garage for us. Previously I have purchased a very large wall painting, with gold glitter of course! And two office chairs from their sister store across the street, Furniture and Mattress Clearance Center. I will definitely be back for more decor items to fill my house! Thanks again! You guys are amazing!
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March 2022 by xotchil danio
Nice respectful sales guy who didn't rush us during the process and even carried a chair that we liked upstairs to see how it went with the furniture we selected so it went well.
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January 2022 by Scott Cooley
Staff was very helpful and had exactly what we were looking for with a great selection!
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January 2022 by Hey
Great service from Richard! Ask for him if you are needing assistance!
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November 2021 by Rusty Hilst
Bought a massage chair and a loveseat. I found the staff to be friendly and knowledgeable and willing to take the time to a nswer all my questions. The delivery team was equally spectacular. This is the first time I made a purchase at the SS but it certainly will not be the last. I highly recommend the Sleep Shoppe. A great place of business!
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November 2021 by Jessica Lynch
I went in today with little hope I would be able to find what I was looking for locally, knowing I was particular, but also because I had just left another local furniture shop who spent less than a few minutes talking with me and told me they would not be able to get what I wanted and even if it was possible it would be at least a year out. I didn't get the name of the lady that helped me, but her and Nate were AMAZING. They spent a fair amount of time showing me options and her outside of the box thinking found exactly what I was looking for. It will be here in a month as a special order. My furniture was affordable and comes with free delivery and removal of my old furniture. They truly went above and beyond and I am so glad I decided to try one more local store before going to Wichita or ordering online. Their customer service far exceeded my expectations and it was an excellent experience!
