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December 2023 by oh my tae
Blonde lady working opening on 12/20/23 was incredibly rude. She had the biggest attitude from the start when they opened. If you hate your job, that’s not your customer’s fault and don’t take it out on them. Will be using Joy’s from now out just because of this one woman.
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December 2023 by D SteeleWalker
I have spent two weeks just trying to pay the yearly service fee for my employers post office box. Can’t just take a check in and pay for it, have to set it up on line, go through this long process and still have issues. This is ridiculous, to have to go through all of this, just to make a yearly payment.
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December 2023 by Brandon Ruiz
I have had several damaged packages that had insurance; claim denied. They’ve delivered to the wrong box on multiple occasion. I just had an older lady that works the counter lie to my face about what a document said that sent to me by them over a claim. I had her read it three times(each time leaving out words) before she said it didn’t matter. Hot trash.
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December 2023 by Darrell Willson
I continue getting my neighbors mail,and I don't get any. Wonder where my mail is?? My address is clearly on my mailbox. Guess they can't read.
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October 2023 by juan campa
We weren’t getting our mail for about 3 months and we weren’t sure why. We mostly get junk mail so it wasn’t a big deal to us. I ordered something which I needed Immediately and I finally tracked the package down to the USPS office and they couldn’t find it when I arrived which was very frustrating because this package was time sensitive. I got a call the next day to pick up my package and that’s when I found out that our mail lady says that she finds our 2 aussies to be a threat to her. They gave me 3 months worth of junk mail and proceeded to tell me if I don’t install a mailbox on the curb, they’ll send my mail back to sender. We had no idea that our dogs were a problem. Sometimes we like to have the cool air from outside flow into the house and open our door and leave the screen door shut with the window slightly open. Sometimes when the mail lady walks up, our friendly dogs are there to greet her with friendly excitement. I believe our mail lady is just lazy and looks for reasons not to take a few extra steps to my front door. On separate occasions, we like to greet our mail lady with a friendly smile and a wave and get completely ignored without either of our dogs present. We’re convinced our mail lady is just miserable. I wish you guys would’ve been more professional and informed us about this instead of sending us a notice in the mail then holding it hostage from us.. We thought that was comical. We’re moving soon and all our important mail is taken care of online so… Feel free to send it back ?♂️I attached photos of our “vicious” dogs.. God forbid they jump through and cuddle you to death ?
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October 2023 by Judson Wilkening
The Hutchinson post office sucks with every aspect of mail. Picking mail up from post office is always a hassle and the ladies are always rude and in the worst mood ever and the delivery drivers who come to my house always claim they attempt the delivery when I’m literally sitting at my house all day long and they never do. They just drive by and drop off the slip in the mailbox.
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May 2023 by Niccolas Miller
The staff I've interacted with have been quite friendly and helpful.
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December 2022 by Donna Vseteck (Grandma)
Went to find out why most of my mail was still being delivered to my old address since I moved 3 months ago and the new resident of my old address was now throwing my mail into the street they got me a supervisor quickly and hopefully with filling out a second change of address form this one will get to Wichita and they can stop delivering my mail to the wrong address
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October 2022 by Glo M
Having issue's with them trying to hold my mail hostage. Saying truck in front of mail box but it's not got video's to prove it. Then supervisor says she going to come check r mailbox n doesn't come. They said we had 10 days to move r mail box. First off not r property 2nd off there's nothing blocking mail box. Crazy lazy driver. Been there 10yrs never had problem bfr until he started.
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June 2022 by Rowdy McDade
Lost a 4,000 package and have no answer for it, when it WAS SCANNED IN at 1:36AM today, also has no public phone number but the 1800. Staff is rude and inefficient, building smells of mold, The whole branch is as worthless as this town
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June 2022 by Chris Carlton
When is there lunch break, and why wasn't it posted. Walked there to get an envelope and a stamp. There sign says there open, but windows are pulled down and doors locked. No sign about lunch break.
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June 2022 by Funky Spade
Busy place. That being said, quick in and out to send a package. The "white haired lady" was not grouchy and was on task. People need to calm down. Her customer service skills are strong. Good job. Dont judge lest ye be judged. Might do something with the little girl outside the door that is pushing those tamales across the street tho... get a sign and a table. Then you would have my attention.
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April 2022 by Katie Broker
I just wanted to share that the post office staff has always been helpful to me. The white haired lady with glasses who is mentioned often in reviews here has always been professional and courteous, so have all other post office employees.
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February 2022 by Tim Patrick
Lady at front with white/Grey long hair very rude and seems irritated always very poor image for the post office not sure why she works there if she is so crabby and snippy with people.
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February 2022 by Joo Dee
These goofballs appear to lose mail IN the building, that was mailed with tracking at the counter!
