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January 2024 by Bailey Harbold
Nathan was phenomenal! Very polite & respectable. Answered all my questions and didn’t make me feel rushed. 10/10 I will definitely be going to him for any future needs!
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December 2023 by June Switzer
I needed assistance with my phone yesterday. Nathan was exceptionally helpful, professional and pleasant!
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November 2023 by Brad Brown
Get ready to wait. Also no good deals to be had.
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November 2023 by Eddie LA
Friendly, and very knowledgeable staff.
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November 2023 by Kris Madd
If they say 10-15 minute wait - they really mean 40. Every. Single. Time It seems. Its a straight up lie that just doesn't need to be said just to get me to check in. Get more employees or lower your prices Verizon. Walked out today instead of adding a line and new phone - looking elsewhere and I should take the family with me. I just need a company that would actually help me instead of whatever that location is offering.
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October 2023 by weston Taylor
They are attentive to their customers needs, my grandmother came in with a broken phone and they knew exactly how to help.
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September 2023 by veronica lynch
They have me alot as I am elder and not up speed with and modern technology.
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September 2023 by Mike Brown
Guys, I just walked out of your store after the 3rd person was immediately helped that came in AFTER me, I'm a big guy, standing front and center, patiently waiting, WTF????
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June 2023 by S.D. Murphy
Great employees and service! Awesome experience!?
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March 2023 by james holton
Poorly run place ,I waited a half hour to get a 30 second answer about my phone.
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February 2023 by Ilene Bontrager
I innocently walked in to see if we can finish getting my husbands phone activated. We have been working on this process for several months and it was complicated because we were trying to port his number from another company. That company had very good customer service but we were not getting good phone service. We have been in Verizon store at least 6 times in the past few weeks. Erika was going to help me but immediately became very defensive, curt, and accusing. I was not expecting such a reaction and considered leaving. But the phone still did not work. I called the former company and she was very kind and helpful. We finally realized it was the customer I D# they needed instead of the account number they had asked for. That seems to have resolved the problem. I hope Erika can improve her customer service skills. We are now seriously reconsidering our decision to come to Verizon
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December 2022 by Tyler Dixon
The team was ready for a busy day and was moving through the customers efficiently. The manager made sure everyone was happy. I got in and out in under 20 minutes and there were at least 10 other customers in there.
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December 2022 by Kenny Wayne
They did a great job when I picked up my new tablet.
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November 2022 by chauntea
Samuel did a great job this morning helping my family and I switch our phones. I appreciate the excellent customer service!
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November 2022 by Wes Henderson
In and out twenty minutes. . . Apple store is half a day. Highly recommend
