AutoZone N Penn in Independence, KS is a well-regarded auto parts store known for its helpful staff and good customer service. The store offers a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the staff for their friendliness, patience, and willingness to go above and beyond. For example, Mason B assisted a customer by finding the exact wiper blades needed and even helped install them in challenging weather conditions. Chris and another young man were commended for their outstanding help when a customer broke down in the parking lot; they checked on the customer regularly, offered assistance, and showed genuine care during a stressful situation. Keith and Logan provided great support during a weekend emergency, offering a temporary repair to help a customer get home safely. Staff members like Josh are also recognized for their patience and clear explanations, especially when answering questions from women customers, making the experience positive and confusion-free. Many customers appreciate that employees like these are always friendly, helpful, and eager to assist, even offering services such as battery installation. Overall, AutoZone N Penn in Independence, KS is a trusted place for auto parts and dependable customer service.
Amazing experience! Greeted me at the door and got me what I needed within in minutes. Had great conversation and enjoyed my experience!
July 2025
Mason B helped me out by finding the exact wiper blades I needed and even helped me out installing them in the wind and rain. He went above and beyond and needs to be recognized for his good work!
November 2024
This Autozone was AMAZING!!! The customer service was amazing, Alfred was very knowledgeable and friendly.
