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December 2025 by Sirena Lust
They are the best here in Iola. They never hurry me.
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October 2025 by Georges Zarife
Do not go to Us Cellular. The experience was deceitful at best. The store manager Nicole helped me. I wanted the new iPhone 17 pro. They had advertised for 4 lines for $90 plus you get up to $1000 for a new phone. There were some red flags. The first one was that the plan does not work with smart phones. You have to add $10 per line. The second red flag was activation fees. I was told that they had a promotion that they would be waved. The third red flag is that when we were doing paper work Nicole would go directly to the signature line so I could not read what I was signing. The fourth red flag is that Nicole said my before tax amount is $112 and my after tax amount is $155 my bill is $390.25 where she added insurance without my acknowledgement. I found that out through customer service which advised I have a 14 day return policy. I feel like the entire encounter was shady and unethical. I called the store to get the district managers contact information they took my number but have not contacted me yet. My advice is to not go to the store because you might be taken advantage of like me.
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February 2025 by Zina Kress
Ever since Boost bought US Cellular I have had horrible coverage. Unable to get on FB and other websites. I can log into Facebook, but not Facebook messenger and it feels like US Cellular did me dirty. I am now looking for cell services in other towns. This sucks and so does Boost and US Cellular🤬🤬
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December 2024 by Tina Donovan
Would not recommend this company as they charge way too much and when switching and paying off your phones they will not unlock them in a reasonable timely manner and will not give you a receipt for such payment. We have talked to multiple people to Include the Iola store that states they cannot give the receipt. So if you switch to a company that says they will pay your phones off with a receipt you can’t do it as they won’t give you the receipt.
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October 2024 by jeffrey lewis
David was awesome he took care of all my questions. And he helped me trade in my iPhone 14 to a iPhone 16plus. Got it set up.his name is David Farr . He deserves employee of the month .
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August 2023 by Corbin Smith
Love it
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April 2023 by Autumn Adair
Joe is always helpful with my problems and explains things well
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April 2023 by DeWayne Bryant
I wasn't to sure about switching phones or companies for the matter. Joe helped me with a great selection of phones and best qualities I could get with them. He's a great guy n wonderful customer service
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April 2023 by Carrie Robinson
Joseph was super knowledgeable and very helpful helped me find the right phone for me and the right plan for my budget!!
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April 2023 by Linda Pratt
Love the customer service and follow up. Friendly honest reps.
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April 2023 by Barbara Sherrill
Joseph Gagne is fabulous. Sold me 5 cameras, etc
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April 2023 by Sandi Morton
Excellent people...very friendly
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February 2023 by Addison Adams
The associates are amazing and friendly. It’s very fast service and reliable
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September 2022 by Nickolas Kinder
I stopped in looking for cases for my new phone. Ron helped me find the perfect one.
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September 2022 by Dennis Lasley
Great service!! Ashley was a great help!!
