This Verizon store at 621 N State St in Iola provides an exceptional in-person wireless experience. The crew is great, with consultants who are quick, effective, and knowledgeable about products and services. They provide helpful suggestions, go above and beyond, and are not pushy. Staff help customers get the best deals, upgrade devices, and fix issues smoothly. The service is highly recommended, with consultants described as magic, excellent, personable, and classy. Customers report a smooth transition and appreciate the patience and care that looks out for their best interest. The location offers help with phones, plans, wireless accessories, and the latest promotions.
Shannon helped me find a better deal for my services. She did her so diligence looking through everything for 3 days. I have never had that good of customer service. I would def recommend Shannon for future purchases.
October 2025
Customer service is great! Have always had good experiences here. Michael was very helpful with getting some unwanted pop-up ads removed from my phone. He also gave me a great deal on a new screen protector! Would highly recommend these guys and the ongoing services you receive!
October 2025
Came to the store could not get my Facebook on my new phone After long phone calls with customer service is which was unhelpful and tons of back and forth. I spent 20 minutes with Michael and he’s magic. He fixed like it was nothing. I highly recommend him at the Iola store! 5 stars all the way! Thank you so much!
