H&R Block is a trusted tax preparation service known for its knowledgeable professionals who can handle your tax needs and maximize your refund. The company offers both in-person and remote options, with a focus on keeping their communities safe through deep cleaning, disinfecting, and social distancing measures. Customers have reported a "wonderful experience" with the friendly and caring staff, who go "above and beyond" to provide quality service. One tax professional, Jasmine, is praised for her expertise and efforts to find additional credits. However, some clients have had issues with the level of support provided when there were problems with their returns, leading them to suggest alternatives like TurboTax. Overall, H&R Block is seen as a reliable choice for tax preparation, with a team that is professional, quick, and attentive to their clients' needs.
I've only used their service once, but it was an issue I couldn't resolve myself. They were courteous and professional, the person who helped with my preparation was knowledgeable and fairly quick. Definitely faster than I could do it! The support staff I interacted with were also friendly and courteous.
February 2024
Really satisfied with the help, and services provided. I recommend it to others. Sweet and caring people. Above and beyond quality service.
April 2023
Kathy at the Junction City office always does a great job!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
