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August 2023 by Kendra Henry
I would not use these folks for another move if they were the last moving company on the planet. Unfortunately, we didn't really get the choice. I hope the army reconsiders the contract they've built with them - as we escelated our experience as high as it could go.The move was planned in a 3 day increment. 2 days packing, 3rd day is load out. A direct shipment so everything was pretty tight on time. Day one, they didn't show up until noon & left after 2 hours. Day 2 they didn't show up til 11, worked 3 hours. Day 3, they get in at about 10 am. Truck driver had already been & left & had to come back & they were there until after MIDNIGHT because they failed to get everything done in the timeline they were given. They made an already stressful endeavor - much much more stressful.They had very minimal help - to their defense. But instead of taking it up with their office - we had random people they knew coming in and helping with their job who were not known to anyone but them. It was sketchy as all get out. A lot of stuff has arrived broken, damaged & ugly.If you have been assigned kings moving, do yourself a favor and either beg for a reassignment or just do it yourself.
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June 2023 by Aleksandr Emelyanov
Check your PCS papers ahead and if you see this company listed - try to change it to something else. Being late, not having tools or even, get this, !not having boxes to pack with!, miscommunication within their own staff is just the beginning. They will wait till the afternoon of the last day to pack in your moving window and then drop-kick-slam all the heavy items on top of the fragile ones. They will bounce roll your TV down the stairs on the metal dolly, and damage all your furniture. Stay away from this unless you just want all your things ruined. Oh, any hardware to reassemble your furniture- you can kiss that goodbye as well.
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April 2023 by Jordan Serck
We just moved from Wichita to D.C. and I am so pleased with how well Hardy and Hardy Jr did at packing our belongings. I’m nearly done unloading all boxes and haven’t found a damaged item yet. We had a horrible moving experience a few years ago and Hardy and his son assured me they would pack everything with care as if it were their own. He held to his word! Thank you!While a different moving company transported and drove our goods, Kings moving and storage did a great job with packing for this military move. The only I convenience was that they heavily underestimated the weight of our goods and had to come back again a few days later, otherwise it was a great experience.
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January 2023 by alexis foster
The workers were nice but the inventory sucked they didn’t do it properly a brand new knife set went missing and a ton of stuff was broken including a huge dent in our tv
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December 2022 by Richard H
Bought a mattress set from JCPenney's and this company was supposed to deliver it but they called 15 minutes before they were going to be at the house. We couldn't be there so they took them back to the warehouse. Then we got all kinds of runaround and finally cancelled our order with JCPENNEY'S.
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September 2022 by Santa Claus
Absolutely the worst move we've ever had. Our items were poorly packed, and the load was not secured in their truck. They drove off, came back the next day, and all of the boxes had fallen over. They loaded the mattress' without any wrapping, boxes were smashed, and the crew had a non chalant attitude. Total non-caring. These are just a few of the images I took of their poor work. If I could give them a negative star, I certainly would. Please shop around for your moving company!
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August 2022 by Paulin Kamnain
I am all about accountability. You can’t tell someone you are coming from 0900 to 1000 and it is 3 pm and still nothing. Now you call that is when they start giving you a life story. They send people who can’t even pick up a single 30IB equipment without complaining. Like it is a moving company yiu should be somewhat physical ready for it jolt Christ. The army should honestly stop using them as contractor. The same thing happen to 5 of my friends within a same month.
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May 2022 by James Webb
These are my go to people. Great customer service with a true caring approach. They go out of their way to help you out. Solid professional movers.
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March 2022 by J Caponera
Absolutely the worst move we've ever had. Our items were poorly packed, and the load was not secured in their truck. They drove off, came back the next day, and all of the boxes had fallen over. They loaded the mattress' without any wrapping, boxes were smashed, and the crew had a non chalant attitude. Total non-caring. These are just a few of the images I took of their poor work. If I could give them a negative star, I certainly would. Please shop around for your moving company!
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December 2021 by Fredrick Maaka
Back up from the street to a mobile dock , get loaded and keep rolling buddy
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June 2021 by Piano Man42
I am a mover. I refer people to King's all the time when I can't handle the project. The first guy that ran the place, "Dwayne" was real evil in his ways of dealing with people. King's and Covan World wide moving trained me to be what I am today. As I refer people to King's, no appreciation is shown. Plus: When Dwayne was running the place, and I would ask for jobs; he would insult and put me down. I learned how to move on from the incidents, and start my own business. I am tired of dealing with feminine hygiene products within the King's organization.
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June 2021 by Christa “chris” Whitley
Service was fast I got in and out
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June 2021 by Xavier Davidson
IF YOU ARE MILITARY PLEASE DO NOT USE THIS COMPANY TO SHIP YOUR HOUSEHOLD GOODS . THEY WILL STEAL YOUR STUFF. THEY ALSO DO A POOR JOB OF PACKING FURNITURE
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June 2021 by Bill Rush
BUYER BEWARE!!!!!
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May 2021 by Laura Perez
Please, please, please get another moving company if you can. Our stuff is entirely ruined. Our furniture is torn and broken. Our clothing is smashed, bent, ripped, and also ruined. There’s dirt everywhere on our precious stuff. They did not care one single bit that this was our lives they were handling. Things are broken beyond repair because if their carelessness. They also FORGOT to pack several things that are somehow just “missing”. It’s unreal. It seemed like they found the 3 people that packed our stuff literally on the street that morning. My newborn son’s things are smashed and trashed. None of our mirrors or framed photos were wrapped at all. Things are stuffed in boxes that aren’t labeled. I don’t understand how the army can support AND PAY for this type of treatment for its families. We haven’t even unpacked half of our stuff yet. This is so sad and infuriating because they will not get penalized.Good luck to you all that HAVE to use this company.STAY AWAY!!
