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October 2024 by Kelly Reding
My dog just turned two years old. This has been the Veterinarian I have taken my dog to until today. I took my dog for her yearly heartworm test and yearly ProHeart shot appointment. I was greeted by an assistant technician I never saw before. I asked her if the Dr.was here and if she would come in to see my dog and the technician said yes. The technician took my dog from the exam room we were in to the back to take blood for the heartworm test, while I waited in the exam room. She came back in the exam room with my dog and said the test was negative. I told her she needs to give my dog the shot fast because she is very active. She proceeded to give my dog the ProHeart shot on the exam table after the second attempt my dog started to bleed at the injection site onto her fur. I asked if she had peanut butter or something to distract her as we proceeded to put her on the floor. The technician asked me to take her harness/leash off and I did. When my dog saw the needle coming she moved away. The technician was unable to administer the shot. I told her the Doctor needs to give her the shot. She told me she was taking her to the back to have the Dr. give her the shot. When the technician came back in the exam room with my dog I asked how was the shot given to her. The technician told me from the back so my dog couldn't see it. The Doctor never came in to see me nor my dog during my entire visit. How do I know the ProHeart was even given to my dog and by the Dr? This is unprofessional and unacceptable. I payed $85 today and I don't even know if my dog had the heartworm test nor the ProHeart shot when she was taken away from me both times into the back of the building. I will not be taking my dog back to Spring Valley Veterinary Hospital.
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August 2024 by Alex Rist
While there were a few issues with the techs, the vet herself is amazing. She’s knowledgeable, thorough and answers all questions and concerns.
She is the only one I’ll trust with my Belgian Malinois dogs.
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March 2024 by Shae R.
Yesterday Was The First Time Taking My Fur Baby Here! The Staff Is Super Friendly and My Fur Baby Approves She Was Relaxed. Which Never Happens At Any Vets Office. I'm Glad I Found My Fur Baby A Safe And Reassuring place for her. I know she's in good hands with her vet doc :)
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January 2024 by Kara Wunker
We are a military family. We have been seeing this Vet the whole 6 years so far in KS. They are great!
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December 2023 by AJ Waggy
I took my dog in a few weeks back telling the nurse & veterinarian what were going on with her && I specifically said what I thought she had. They quickly dismissed my thoughts && proceeded to give her an allergy shot, which I knew didn't need. After paying almost $130 && nothing changed with her, I called back && was greeted with rudeness saying "We can't give your dog meds without us knowing what she needs.... Ummm, that's pretty much what you did. You guessed instead of doing tests, and just gave her medication in order to charge me even more.So grateful I went to another veterinarian && got a second opinion. She did have the infection I was referring to, but with the proper meds now, she's 100% back to her old self, living life happily. I would take your animals any other place. Terrible experience all the way around.
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November 2023 by Samantha Young
Every time we move with the military, we have to find a new vet so I've seen all levels of experience and service. Spring Valley is one the best we have been to! They have a charming little building, nice employees, and a very knowledgeable doctor. So happy to find such great care for our beloved fur ball!
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October 2023 by Tahnee Lowery
I recommend Dr Teresa to everyone!!! She is ABSOLUTELY the best vet in town.
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October 2023 by coletha rawls
Love this place! So does Kitty ?
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October 2023 by Rick Hopkins
The service to the animals is great but they try to upcharge you and when you tell them no, they get mad and tell you they won't see you again
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October 2023 by Layla Rodriguez
Very welcoming people when I called them.
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October 2023 by Nicole Ryan
By far the best vet I have brought my dogs to. They were very great with my reactive dog and gave me amazing info that previous vets have not. Everyone there's is very nice and respectful and the prices are very fair.
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October 2023 by Sabrina Iozzo
Staff is so friendly :)
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October 2023 by Jack Hoskinson
Very good with my dogs.
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October 2023 by Elisa P
Very friendly, informative, & caring staff. Clean & efficient
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October 2023 by Rob Lowery
Great place to take pets.
