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October 2025 by Nick Lopez
Got a nice V8 Challenger at good cost. They were understanding with payment and worked with me. James was extremely helpful and is fun and im happy I had him as my seller.
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October 2025 by Allison M
Isaiah & Cam were very helpful! me and my husband enjoyed working with them. it was a fast and smooth process. we love our new ride. thanks Valor automotive!!
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October 2025 by michelle crook
Tony was phenomenal the whole time we were with him.
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October 2025 by Wyatt Drugmand
Tony was phenomenal the whole time we were with him, he asked everything we needed and wanted and was willing to try and make it happen for us.
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October 2025 by Erin Ferris
Everything with buying a car can be hard ;
This time it was not : i had interest on Monday ; asked for info on Tuesday ; four hours away the car was to me by Thursday night . Great deal , great great people , would highly recommended! Would do it over again; wonderful Bussiness
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October 2025 by Rachelle Krese
Great people and great experience Went in without my husband and they made me feel comfortable and got a great deals thank you so much
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October 2025 by Cade Bishop
I can’t say enough good things about Brea and the team at Valor. Brea was amazing—super friendly, never pushy, and honestly just a joy to work with. She found me the perfect truck, at a great price, and even had it delivered to me 3 hours away the same day I bought it. Cam, the manager, made the entire process smooth and treated me like family. By the end of it, I seriously felt like I had made two new best friends. This is not your typical dealership—they go above and beyond with top-tier customer service. I’ll definitely be back!
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October 2025 by Isaiah Ramos
This was by far the worst experience I’ve ever had at a dealership. What should have been a simple one-day fix turned into a disaster. The staff clearly didn’t know what they were doing. There were constant delays, excuses, and complete miscommunication.
We left our car over the weekend so they could start first thing Monday — by Tuesday, they hadn’t even touched it. They lost our car keys, refused to let us speak to a manager, and gave false promises of updates that never came. Then they told us the car wouldn’t start and tried to charge us $160 for a diagnostic — after already messing it up.
In the end, they didn’t fix anything. We had to tow the car elsewhere, wasting our time, money, and delaying our move out of Kansas. Absolutely unacceptable. Avoid this place at all costs.
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October 2025 by Daniela Rosas
I’ve never had a worse experience trying to get my car fixed. What should have been an easy, one-day fix turned into a complete nightmare that wasted our time, money, and even delayed a major life event—our move out of Kansas.
The issue with our car was straightforward: replacing and programming the body control module. We had an appointment on a Friday but arrived slightly late. Instead of trying to accommodate us, we were told the work couldn’t be done and had to reschedule. Fine—I rescheduled for Monday and even left the car there over the weekend so they could get started first thing Monday morning.
Monday passed. No update. We called Tuesday, and they said they hadn’t even touched the car and would “start working on it today.” That turned out to be another lie. On top of that, communication was a disaster. The woman answering the phone was rude, gave us conflicting information, and at one point told us they had lost the keys to our vehicle. Her solution? We'd have to wait two days and pay extra to get a new key made. When we asked to speak to a manager or someone else, she flat out refused to transfer the call or pass along the message.
We were promised multiple call-backs for updates that never happened. When we finally got a “final” pickup date—Wednesday—we called and were told it still wasn’t done, but that they were “actively working on it.” Another excuse followed: they were too busy. Then we were told Thursday would be the day. But Thursday comes and now the car won’t even start.
They had the nerve to tell us we needed to pay $160 for a diagnostic to find out why the car wouldn’t turn on—after they had already messed with it and clearly didn’t know what they were doing. The body control module was installed incorrectly and now the car has even more error codes than before.
We finally had to tow the car out of there and take it somewhere else—at our own expense—because we had zero trust left in their ability to fix anything.
This dealership is completely unprofessional, disorganized, and lacks the basic customer service skills you’d expect from a certified service department. Their staff clearly needs retraining, because they don’t know how to do the job or communicate with customers. Their delays and incompetence cost us more than just time—it disrupted our relocation plans and left us stranded.
Save yourself the headache and go literally anywhere else.
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October 2025 by Jake Humes
Brad was a great help! He gave me great information and gave me a good deal!
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October 2025 by amber soukup
Valor made our car shopping experience easy and quick. The customer service was great and we are happy with our purchase.
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October 2025 by Luis Ángel
It was a pleasure buying from this dealer. 100% recommended. Sebastian is a great seller.
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October 2025 by Jacob Pierce
Brea got me in and out with a new truck quickly!
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October 2025 by _snxper_
I had Brad as my dealer for my 2022 Dodge charger SXT, got me great deals. This is my second time with him and will continue to come to him.
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October 2025 by Patrick Faust
Brad was very helpful.
