This Aerie Outlet location receives excellent reviews for its great customer service. Staff members are consistently noted as super helpful, kind, and friendly, often going above and beyond. They assist with finding items, pulling different styles and sizes, setting items aside, and helping customers get the best deal. Reviewers find the store clean and love shopping there, with some stating it is their favorite location. The positive in-store experience encourages customers to return.
I ordered an item online and it was too big. I live in Lawrence so before I drove to the Legends I wanted to make sure they had the item in stock. I spoke to Michelle at Aeire on the phone and she was super helpful! She found the item in the size I needed and set it aside for me. Great customer service. Thank you!!
August 2025
Bianca is a super star!⭐️ She went above and beyond making sure we had a great experience, pulling different styles and sizes. She was super helpful!
April 2025
I was getting my online pickup but saw a better deal in store. Bailey was super helpful and answered all my questions! She did a new transaction in store to get me the best deal. Everyone was friendly and the store was clean, I love shopping here !
