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March 2024 by Robert McGraw
Worst Bank ever. They don't help with security of your money. The atms are always broken. Waited 10min for someone to come to drive thru even after I called from my car. Just pathetic
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February 2024 by Tony Grecco
If I was able to give a 10 star review. The ladies at this branch would definitely get it from me. They have given me EXCEPTIONAL CUSTOMER SERVICE. I'm hard to please. 5 stars is hard to get out of this man. Thank you so much for your help at this branch thank You, THANK YOU. Did I say THANK YOU !!! See you soon so we all can have another laugh or two or even a little cry ?
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November 2023 by Keekee Russell
Recent employees have been rude which was never a problem before. Not able to help over the phone and instruct me to “call another branch”! But!! The manager reached out and apologized for this behavior and plans to find out which employee has been directing clients elsewhere. Thank you for quick response on my issue! I’ve been banking here for over 10 years and plan to continue despite recent negative interactions.
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March 2023 by Marilyn Clary
They are really nice and friendly. Easy to get to.
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September 2022 by Ana Garcia
Honestly the worst bank ever. Staff likes to ignore customers and “misplace” over a thousand dollars more than once. I suggest not to go through this bank it’s not worth it i wouldn’t even give 1 star.
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July 2022 by trippy ana
Honestly the worst bank ever. Staff likes to ignore customers and “misplace” over a thousand dollars more than once. I suggest not to go through this bank it’s not worth it i wouldn’t even give 1 star.
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March 2022 by J Ramos
Extremely disappointed with Bank Midwest in general. With my experience when I have duplicate charges especially from Seven Eleven they are incapable of retrieving my money on multiple occasions. I previously banked w UMB and they were always very efficient in reversing my money. I'm disappointed that they are not concerned with getting my money. They are incompetent and have no desire to help in this type of matter.
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May 2021 by J Blake
I have been banking with this branch for 12 years and Gail was my go to for all my business and personal needs. When she retired I was a bit skeptical but I must say to my most pleasant surprise that Samantha has not missed a beat! My business partner and I had some difficulties with one of our accounts that took nearly 2 days and lots emails/phone calls for us to get her docs. Samantha was as pleasant from the first conversation until the last. She handled everything with the precision and expertise we have grown accustomed to. I couldn’t be happier to be in new hands!
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October 2020 by Carlos Campbell
Wonderful service very professional. I had a problem with my account the branch manager Mina. Helped me resolve it she understood the common sense that all branch managers should have. After five minutes of explaining my problem with her it was resolved immediately. I normally go over and deal with the bank located off of State ave. I will no longer be dealing with them. I was actually planning on finding another bank next week after the horrible experience with the State Ave branch manager. But after dealing with the other branch. I'm happy to say that I'm a bank midwest bankster lol.
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October 2020 by Shelby Mason
Wonderful staff- very friendly, professional and will go the extra mile. Very clean and well kept branch, too. I will continue to come back every time for all of my financial needs!
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October 2020 by Trevor Keller
Freaking fantastic really. I mean top quality service. They made me feel like family.
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October 2020 by Richard Harrison
Samantha is amazing. 5000 stars. Highly recommended
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October 2020 by Macee Wichman
Staff is very friendly and always willing to assist with whatever you need.
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October 2020 by Amy Hersh
Very friendly staff. Will go above and beyond to help with any questions or concerns.
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August 2020 by Sandra Moreno
Worst serves .. if they short on staff they will not help anyone ...