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January 2024 by Michele Moss
It's really changed since my last trip. It is more organized and clean, however, it's not the bargain it once was.
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January 2024 by Ashley Lee
Didn't really have what I was looking for and price on item that I bought wasn't priced correctly
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January 2024 by Linda Orent
Cluttered
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January 2024 by Yvette Abbott-Smith
Knick Knack Heaven ?
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December 2023 by Janice Winston
They didn't have no baskets for you to shop how can you shop without a basket at Christmas time.
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November 2023 by Alissa Fehr
I showed up about 15 minutes after opening. When I got there, there were two women waiting outside because they hadn't opened the doors yet. I give a little leeway as yesterday was daylight savings. But this store was the absolute most unwelcoming store I've stepped foot in, in a while. I wasn't greeted by a single person. There were many employees taking things off pallets and U-boats but acted as if we were in their way. The employees looked straight up like they did not want to be there, and we could feel it. I felt so uncomfortable that I ended up getting whatever I had in my cart and leaving. However, at the register, the lady asked me, "how are you today?" And I responded with, "pretty good, how about yourself?" And I got ignored. And after ringing my items up, she (there was plenty for a bag) looked at me and asked me if I wanted a bag... I have my Autistic child with me whom I have to carry, yes I want a bag.. called my husband after getting in the car and told him I won't be back to this store. I used to work retail, dude, and I can't believe the managers are accepting the attitudes from their employees as if the customer base isn't paying their paychecks.
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October 2023 by Lapuc Renovations LLC Home Renovations
One employee is clueless, I asked her a question and she didn't bother to make an effort to answer.Next time I will just order online. This is why stores are closing because of poor customer service.
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July 2023 by Jeffrey
Called today about the Gazebo I bought almost a week ago. Was told to wait to call on Monday for Ken to set up a date and time. Was told weekends do not work for him, but weekends are the only times I can pick up. I left my number for him to call me first thing today when he works and he did not contact me. I called the store and was told he was done for the day. Got transferred to another associate or manager. She was very rude when talking on the phone. I was going over about setting up a date and time to have it taken apart so I could pick it up. She cut me off while talking and pretty much demanding my name so she knows who she’s talking to but said it very rude. “First Off, what’s your name so I know who’s talking to me” After spending $600 on a big item this is just horrible service. I left my name and number so he could work with me on a date and time. I’m working around his specific schedule giving him plenty of time to take it apart.
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June 2023 by Dawn Blankenship
Great customer service. I have had the same lady the last 2 visits there and she is always upbeat pleasant to talk to and so helpful! It employees like this that make you want to return to the store. I regret I keep forgetting her name and it's not on the receipt.
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June 2023 by Jeremy Huffman
Went in couple of days ago to look at furniture after being approved for financing online spoke with the manager Ken although he was extremely friendly and helpful it seemed like he was discouraging us from moving forward with the financing although he had given us adequate advice on applying for a credit card
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May 2023 by C Jones
Employees are very friendly and helpful. I always find something to buy. They didn't have what I went for but still found other items to buy. They had some really nice planters. Just didn't need any!
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May 2023 by Angela
Store was very clean & organized. Staff is friendly & helpful, and they had everything in stock!
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May 2023 by Skip Gregory
Fun place to shop. Nice variety and good deals
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May 2023 by Matthew Westra
Not really cheaper in price, but cheaper in quality of a lot of items. I was disappointed.
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April 2023 by Robert “Dotcom” Jackson
I had never been to a Big Lots store before visiting this location. I was impressed by the wide variety of things from furniture to dishes, storage containers, food, snacks, clothes, outdoor items for the house, etc. The prices are good, even less than Dollar stores on many items. The store is clean and well lit. The staff was helpful and friendly.