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December 2023 by Yessica Elizalde
Be ware they brake into storage units here… they cut the locks and go in and take everything that’s good in value. We were buying new things for our new home. We had been saving up and getting things during clearance next thing you know we come in to our storage and they had left a lock on our storage to make an appearance of it been locked when it wasn’t it was not our lock and we knew our things had been stolen we did a police report and insurance paid but we had the basic and it did not come half of what they took… supposedly management said cameras didn’t capture anything but how can they not capture someone walking down the halls with 50in tvs or 43in tvs brand new or a whole bunch of boxes of brand new stuff… I was told by a person who rents a space for their trailer that is happens often and management doesn’t do anything that it might be themselves who might be getting into the units. They’re the one who have access to the entire units and can see cameras but don’t do nothing about it… this storage is cheaper than other but it’s not worth it if you have things of value.
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November 2023 by GRANT WINTER
Good place, good prices,nice people. Just be aware they raise the rent ~10% every six months like clockwork. Started my RV spot at $142 and was at $192 after 18m.
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December 2022 by Erica Lever
Easy to use. Manager was great when we set up the rental.
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October 2022 by v. joann Gillespie
Better than Public Storage down the street. More professional,friendlier and noligic than Public storage.
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September 2022 by Lea Johnson
The self service kiosk doesn't work so you can not rent a unit after the office closes!
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September 2022 by GARY Gower
Great, first month free, so the first month was only 15 bucks, clean easy access, manager was nice and helpful, will use again if needed
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August 2022 by GARY Gaward
Great, first month free, so the first month was only 15 bucks, clean easy access, manager was nice and helpful, will use again if needed
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June 2022 by Geovanny Ruz
Today I came to my storage and I found out they cut the door lock holder. I call management. FTS.
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June 2022 by nisa owen
Simple, fast, I like how secure it is. Very secure. And friendly staff.
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April 2022 by Susana E.
I got my jet sky stolen from the parking area and on 2021 no body had contact me about at as today
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January 2022 by Ghost Rider
The units are ok, the guest service is HORRIBLE!!!
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June 2021 by cowboycall62
Got me taken care of very quickly and efficiently. Helped me understand exactly what I needed to start renting a unit!
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March 2021 by Dena Cole
I dont know the names of the management team. But i rented the unit easily, i have access to the unit until 10pm, which for me is a pain, its clean and in an area i deem safe. ....But every couple of months the rent goes up. now they are saying access is being restricted even further. im starting to feel some kind of way about it. i will be looking for another place to store my stuff. something about the way this place is managed doesnt seem right. Notice i dont mention any names...thats because no one put me up to writing this review..this place is slowly pushing me out. they offer a low monthly price to lure you in then systematically raise your rent until ....well until you leave which is what i plan on doing, my income is the same when i rented the unit now i cant afford it. this owner operated business is unverified and id rather give my money to a business that appreciates it
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October 2020 by C J
Never had any problems with my unit. So far so good
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October 2020 by Brian H.
I have had some items in central self storage on Strang Line Rd in Olathe since October 2018. They have raised the prices on me twice in that time, going from 119 to 129 and then to 139. It is supposed to be climate controlled. I take that to mean the temperature is always CONTROLLED, meaning there should not be any mold on my items. There is a ton. When I called, they told me it's my issue and to file a claim on my insurance. No. Wrong answer. I'm not having a hot on my insurance for their problem. All they gave me are excuses. Find someplace else for your belongings. Bad customer service and bad attitudes. Don't go here!!
