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February 2024 by Peyton Waskey
Lots of bulk food. The rotisserie chicken is great.
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December 2023 by Joe Z
Is every Costco born equal? Not really. This is a bit run down and selection is less than all other Costcos in KC areas. Location is a great, but the setup makes you hard to do things efficiently. And the customer service is … not reaching my expectations
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December 2023 by Joan Adams
Huge store. 1st time I have been here. A little tricky to get in and out. Especially if you are not familiar with the area as there is a lot of road work going on. Making it one lane in most places and with cars parked on the street navigating the area right now can be a challenge. I found the employees at this store to be very helpful. They were willing to get carts for you and help with very heavy items. They also help you load the heavy items if you ask. Good place to shop. Note that if you are looking for a special item that is out at your location They will check to see if they have the item. However, they are not allowed and will not hold items until you get there.
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December 2023 by Adrian Lilleston
Great prices with inflation today as long as your feeding an army. But the towels and sheets and stuff come in one unit and are nice for the price. Food court isn't bad for the price
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December 2023 by Christine L.
Usually Costco runs are an enjoyable experience. This one at self-check out, a staff ran up with her scanner and offered to help. I said "sure". Got to the door only to be told that "you missed something". She had not scanned the case of Diet Coke. I was sent to customer service who had staff chatting. "Carmen" took an extremely long time to ring up the Coke. Stopping about four times to talk with others. Then very dismissive after she rang it up.
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November 2023 by trish blanchat
We were going to get our membership back at Sam's Club because we didn't like Costco, but we were near one that we hadn't tried before so we popped in. What a difference a store makes. The other two that we had tried earlier were in Kansas. This one was in Missouri. Had everything we needed, clean store, and friendly personnel.
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November 2023 by John Mould
They seem to go out of their way to keep costs down so they can keep our prices down! The employees are very helpful and apparently like working there. Despite the fact it's a warehouse store, it's always clean & well organized!
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November 2023 by Graham Long
Great Costco experience! This is my favorite store in the area. Ample parking, great selection, and fast checkout lines. Rumor has it there is a half pound of cheese on their delicious slices of pizza.
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October 2023 by Elizabeth C.
Overall I was pretty pleased with my visit here as a new member. However, that all changed when I was publicly shamed by the woman preparing samples of a particular queso today (10.26.23). All I had done was reach for a sample and I was shouted at to "take one nearest me" after I had already picked up one on the edge of the tray. "Don't reach over theirs they don't reach over yours!" I had not reached over but took one off the side. This was in front of a warehouse full of people. I was humiliated and angry. It will be a last resort if ever I visit this location again.
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October 2023 by ScroatBagGarage
Sometimes you crave a Costco 1/4 lb beef hot dog for lunch and what a deal, still $1.50 and that includes a beverage! Pic taken just after a rush, staff did a fantastic job cranking out orders and Sarah did awesome with mine. Glad it slowed down a bit for them. The crew at the food court has always been terrific, polite and friendly while everything is always clean! A+ Service, great work!
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September 2023 by ISCEL A
I can see! I lost my glasses and my eye doctor is in Pasadena CA. I was hesitant to have anyone else fill my prescription as I have a very tricky situation with trifocals high stigmatism and it normally takes 2 to 3 weeks to get my glasses and if they are wrong I have to start over. I've been stuck in KCMO on a remodel and was working with just my prescription sunglasses. The amazing folks at Costco optometry got my prescription to me in 4 days and not only were they perfect, I paid $200 less without insurance than I normally pay after using my insurance. Oh, and they got me a second pair with $50 off. Thank you Costco.
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September 2023 by Dave M
Costco is always outstanding. They have much better brand names than Sam's Club, and have a better ethic about the quality of what they sell. I've been a member of both, and dropped my Sam's Club membership after a few years of comparison shopping. Yes, some items at Costco are a little more expensive than a comparable item at Sam's Club, but usually also light-years better quality and backed by a much more stable brand name. Service at Costco is always excellent. I've never had a single problem returning anything from food to clothing, and electronics. Costco truly bends over backwards to ensure your satisfaction. Certainly cannot say that about the other place.
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September 2023 by Asia H.
I had one of the worst experiences ever at this location. My son ordered pizza ? by phone here for the children he worked with as a treat for his last day on the job. I offered to pick it up for him and bring it to his place of employment.When I arrived at the time he selected for pick-up the pizza hadn't even been started ?, let alone ready. When I approached the register to inquire about the pizza order the lady acted as though I was bothering her. I guess they feel that everything should be handled through their order kiosk but that wasn't possible with the issue I was having. I was told the pizza wasn't prepared and I'd have to wait. So, I sat down to wait.While I do enjoy "people watching ? " you can only do that for so long. I waited an unreasonable amount of time without my son's name being called or anyone letting me know anything about the order. Reluctantly (because I knew I was going to have to deal with nasty attitudes), I approached the register AGAIN to ask about the order. Guess what?!? The order had already been completed and placed on the prepared order shelf for God only knows how long.Needless to say, I was LIVID inside. There was never an apology, a drink offered while I waited, a smile, courteous and professional behavior offered - NOTHING!!!!! I just took the pizza and left immediately.Once I arrived with the pizza my son offered me some. I tasted a slice and it was very good. The value is phenomenal. However, I just can't deal with the horrible customer service and lack of professionalism at this location so if I ever do return for pizza it will definitely have to be a different location all together. To think, I thought about switching my membership but this was such a bad experience it completely turned me off from that idea ?.
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September 2023 by Tammie Nguyen
Breaks my Heart to write this type of review for my FAVORITE franchise Wholesale store location. Can't believe my husband was treated with FULL DISRESPECT at the food court today. We ordered a Strawberry Sundae which should include Strawberry syrup and Strawberry chunks BUT end up with a cup of just plain Strawberry ice cream. I truly understand being busy and messing up orders with multiple items but this is ONE single item. At around 7:30pm on Tuesday 08/29...what is UNACCEPTABLE is the DISRESPECT that my husband received from a "not sure her name but Tall African American lady who works the front," stating why u take the ice cream if it's not correct. Well excuse me but WHO is the customer and FYI, I'm the one who ordered and he picked up from what you gave my husband. So whose fault is it to mess up a VERY simple one item order? All we asked is to make it right, how hard is it? We don't need the EXTRA UNNECESSARY DRAMAS that brings COSTCO reputation downhill. Costco don't HIRE/PAY employees to disrespect customers and chase them away to Competitors like SAM'S CLUB! I love Costco BUT this type of behavior is Ridiculously UNACCEPTABLE and need to be addressed accordingly or else expect to lose more and more customers to Competitors.
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September 2023 by trisha hollinger
I think it is really petty to write a review for a cup of ice cream that can easily have been corrected by letting the cashier know what has happen and pointing out her race was unnecessary. This woman is always busy when I come in the store so it is nothing that should cause her to lose her job. I have seen the guy who worked evening with her drop a stack of cups on the floor pick them up and continue to make the sundae. She actually threw them away when I told her what happened.
