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October 2024 by M B
Rather than go to this location and get charged a fee which is probably pocketed by the employee. Pay online...
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January 2024 by Bailey Trucking Mican
Zero respect for the customer
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January 2024 by rosie783621
Horrible customer service!!
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November 2023 by Jose Juan Garcia Perez
Lots of friendly costumer service
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October 2023 by Desiree Dominguez
Worst cricket ever!! My dad went In looking to buy a new phone and was told all the phones he asked about they didn’t have the lady stopped helping him completely and goes to help another customer even tho my dad was there first, he doesn’t know much about technology at all and asked the lady how could he back up his contacts onto a new phone (which he still hasn’t received yet because they were all out of all the cricket phones) and the lady replied “we don’t do that here”….? Never coming back to this cricket again, even if you don’t do that there you could have guided him on how to do it.Went around 12pm Saturday October 8th
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October 2023 by Carl Boyd
This is by far the worst cricket store you can go to. Doesn't have any customer service at all. Have gone to the store several times to pay bill. Fix a screw up from the previous visit and the doors are locked and a sign in the window saying be back in 30 minutes wait over an hour still didn't show up. During store hours. Went to another location several miles away. And the people at that store say they hear all that about the metropolitan location all the time. So other stores know this is a poorly run store. Need to do something to fix it. Because you will Loose customers.
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June 2023 by Raul Esquivel Gómez
My favorite cell phone company
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June 2023 by Claudia Paz
Today, Sunday, 6/11/2022, I went to pay my line and a woman helped me and explained it to me. Some new rules of the company seemed absurd but I was reasonable and she answered me with a bad temper and a lot of arrogance I decided that I am not going to pay for the line and I am going to change the company
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June 2023 by Michael Bell
No comment
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June 2023 by Maria Escobar
Well, I like the service, the people are very friendly.
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March 2023 by Janet Grismore
Terrible to me no help
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November 2022 by Raul Esquivel Gómez (EL RAY)
My favorite cell phone company
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October 2022 by Angie Cook
I went to this location to switch from metro pcs after being with them for 10 years and I was having a bad experience with Metro trying to turn on my new phone because my old one was broke. I walked in not in the greatest of moods (menopausal mood)There was a young lady named Daiva that assisted me and my daughter change everything over for me and my husband. Let me just say that with my slight temperament at this moment from leaving Metro PCs (2 doors down from Cricket )poor Daiva kind of received some frustration from me and she was handling everything amazingly. She made sure I got the best plans for me and my husband and she helped us with a discount program that saved us $30 a month. This girl works great under pressure and deserves a raise. Thank you again Daiva your customer service skills were outstanding.I recommend switching to Cricket if you are with Metro PCs I haven’t dropped a call since and it runs a lot faster
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June 2022 by EVANGELIO ETERNO APOCALIPSIS 15:4
Excellent atention
Especially the young people who serve here have very good charisma.
Very humble
Very good attitude
They serve very well
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June 2022 by Alfonso Joel Hernandez
Good service and kindness..thank you..
